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Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Room Amenity
Room Amenity

Guest reviews

4.5/5 Wonderful
477 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • WiFi 無料
  • 冷房
  • スパ
  • レストラン
  • 朝食あり
  • 駐車場利用可



人気の観光スポットMatsumoto Timepiece Museum徒歩 4 分
人気の観光スポットYohashira Shrine徒歩 7 分
人気の観光スポットMatsumoto Performing Arts Center徒歩 7 分
空港Matsumoto (MMJ-Shinshu - Matsumoto)車で 22 分

Choose dates to view prices

  • ツインルーム 禁煙

    4.7/5 guest room rating

    Room amenities

    • 22 ㎡
    • 定員 4 名
    • シングルベッド 2 台
    More detailsツインルーム 禁煙
  • クィーンルーム 禁煙

    5/5 guest room rating

    Room amenities

    • 16 ㎡
    • 定員 3 名
    • クイーンベッド 1 台
    More detailsクィーンルーム 禁煙
  • 医療従事者のみ - チェックイン時に社員証や名刺による証明と写真付き身分証明書が必要

    Room amenities

    • 定員 2 名
    • ダブルベッド 1 台
    More details医療従事者のみ - チェックイン時に社員証や名刺による証明と写真付き身分証明書が必要



Located in Matsumoto, Dormy Inn Matsumoto Natural Hot Spring is in the city center and near a train station. Matsumoto Timepiece Museum and Kurassic are cultural highlights, and some of the area's attractions include Lala Matsumoto and Tirol no Mori. Our guests appreciate the hotel's convenience to public transportation: Matsumoto Station is 13 minutes by foot.



  • Matsumoto Timepiece Museum - 徒歩 4 分
  • Yohashira Shrine - 徒歩 7 分
  • Matsumoto Performing Arts Center - 徒歩 7 分
  • International Academy of the Suzuki Method - 徒歩 8 分
  • Matsumotoshi Museum - 徒歩 9 分


  • Matsumoto Station - 13 min walk
  • Hotaka station - 14 min drive


  • Where to eat
  • HATAGO – Buffet restaurant offering local cuisine. Open daily.


Dormy Inn Matsumoto Natural Hot Spring

3-star hotel near Matsumoto Castle
This smoke-free hotel features a restaurant, a sauna, and self parking. Additionally, coffee/tea in a common area, a microwave in a common area, and dry cleaning are onsite. All 116 rooms provide free WiFi and free wired Internet, flat-screen TVs with digital channels, and conveniences like refrigerators and electric kettles. Hair dryers, showers, and phones are among the other amenities that guests will find.
Dormy Inn Matsumoto Natural Hot Spring offers 116 air-conditioned accommodations with slippers and hair dryers. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an outdoor public bath (no mineral springs) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas

Safety measures

Individually-wrapped food options available for breakfast
Hand sanitizer provided
Personal protective equipment worn by staff
This information is provided by our partners.



  • Available in all rooms: Free WiFi and wired Internet

Parking and transportation

  • Self parking: JPY 1000 per night
  • Limited parking spaces

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 1500 for adults and JPY 800 for children
  • 1 restaurant
  • Coffee/tea in common area(s)

Things to do

  • Hot springs
  • Sauna

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Refrigerator


  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Japanese


  • Hot springs water temperature (Fahrenheit) - 104
  • Indoor hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor public bath (no mineral springs)
  • Separate men/women areas in public bath


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchairs available on site


  • Shared microwave
  • Smoke-free property
  • TV in lobby



  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Linens


  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels


  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle
  • Refrigerator


  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Slippers



Check-in time starts at 3 PM


Check-out before 11 AM


Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation


Staffed front desk


Pets not allowed (service animals welcome)

お子様およびエキストラ ベッドのご利用について

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available


American ExpressDiners ClubJCB InternationalMastercardVisa



The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: JPY 1500 for adults and JPY 800 for children (approximately)
  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve onsite parking.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Individually-wrapped food options are available for breakfast.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.


Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file


Dormy Inn Matsumoto Natural Hot Spring Hotel
Dormy Matsumoto
Matsumoto Dormy Inn
Dormy Hotel Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Hotel Matsumoto


Can I cancel my reservation for free at Dormy Inn Matsumoto Natural Hot Spring and receive a full refund?
Yes, Dormy Inn Matsumoto Natural Hot Spring offers free cancellation on select room rates, because flexibility matters! Please refer to Dormy Inn Matsumoto Natural Hot Spring cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self parking is available for JPY 1000 per night. Limited spots are available.
What time is check-in at Dormy Inn Matsumoto Natural Hot Spring?
Check-in begins at 3 PM.
What time is check-out at this property?
Check-out is at 11 AM.
Where is this property located?
Located in the heart of Matsumoto, this hotel is within a 15-minute walk of Matsumoto Timepiece Museum and Matsumoto Castle. Zenkyuin Temple and Jorinji Temple are also within 10 minutes. Matsumoto Station is 13 minutes by foot.

Guest reviews

Overall score and ratings for Dormy Inn Matsumoto Natural Hot Spring

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location fantastic, onsen awesome, free coffee, free evening Ramen soup, free bike hire for 2 hours each day, super nice helpful staff. Clean, tidy and one of the best hotels for the price we have stayed in. We will definitely stay again if we get back to Matsumoto.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The onsen Washing machine facility useful for multi day stays New Years buckwheat ramen on offer Spacious room

Stayed 5 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Near JR station. Love the Onsen experience inside the hotel. A good place to spend your time relaxing after a long day outdoor. The kids & wife love the wide spread of buffer breakfast. Free laundry wash is a big plus but you need to pay to use the dryer though. Overall a wonderful stay & definitely value for money. Thank you!

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was very clean, the staff was very courteous, and the room was pretty large by Japanese standards. What heavily disappointed me was their tattoo policy for the public bath. I've done a good deal of research and fully understand the history of tattoos, and the taboo within Japanese culture regarding them. But in a day in age when the country was hosting the Rugby World Cup while we were there, and next year Tokyo will be hosting the Summer Olympics to not allow anyone with tattoos that can't be covered by an 8x13 cm patch is quite archaic. We stayed at this hotel on our second to last night in Japan after having spent the previous 16 days traveling all over central Honshu and were really looking forward to relaxing our sore muscles in the baths, and were very sadly disappointed when we were told we couldn't use the facilities. In America this would be called discrimination.

Stayed 1 night in Oct 2019