Dirty when we arrived. Food on the floor in the bedroom. Dirty pan in oven, dishes seemed to have been put away without being washed so had to run them thru the dishwasher. The dishes and appliances seem to be from garage sales. They are all mismatched, two teaspoons only. The blender had a lid that didn’t fit that broke when using g for the firstime and plastic fell into the pina coladas that we had to toss. There is black mold in bathroom and the caulking around the shower is peeling away. The dryer has broken parts. The flooring is uneven and has duct tape and painters tape where they tried to stitch it together. The rug in the living room was curled up and I trippped on it. My husband and I moved the couch to hold it down to prevent another falll. Dust bunnies on and under surfaces. There is a remote a the tv in the bedroom but no tv. The lanai has a bird population so there is poop all over it. The oictures are very old. We washed the table but in the process got pooped on so it makes it unusable. Conflicting info from chasin rainbows about checkin. No response to emails or texts before departing. If you call they do look t have an option to leave a message but ask your patience for the difficult times on Maui. Calling Venice’s auniques loop. They would put me on hold and then the call would drop due to inactivity. After several callls they finally said to check in at the Papakea office. Many hours wasted.
Mary K.
2025 年 2 月に 7 泊滞在
10/10
Loved the view from the lenai although the chairs could be replaced. We enjoyed the fact that there were beach chairs and other beach and pool amenities. It was great to have not only a ceiling fan but additional fan in every room. We probably cooked a little more than most people so we would have like more kitchen items, but for the normal vacationer it is probably fine. We’ve been to this resort before and still really like it! Aloha
Rachel R.
2024 年 5 月に 6 泊滞在
4/10
We went on a family vacation (4 families with separate condo's all at the Papakea Resort). The Resort grounds are beautiful and very well maintained. There is little to no sand beach at Papakea. But you can walk down one or two resorts for good beach access.
Unfortunately when we arrived our property management company, Chase N Rainbows, had given the front desk the wrong dates. The check-in staff could not reach them and could not confirm our dates or if the condo was cleaned before we entered. Since we had our confirmation email we were given the keys. Thankfully the condo was clean and ready for our arrival. Chase N Rainbows responded via text about an hour after we were given access.
The condo was clean but in major need of TLC and upgrades. The furniture was very worn. The screens needed to be cleaned and the window shades were damaged. Most of the details we were okay with until we saw the other condos (rented through other property managers). The other condos were beautifully renovated with working appliances, newer furniture and better equipped kitchens. Our garbage disposal didn't work, the floors were lifting and created a tripping/pinch hazard if you were walking in bare feet and the air conditioner didn't reach to the Master bedroom. The patio had an amazing view but was dirty and the furniture was very worn.
Upon check out, we didn't receive a check-out text from housekeeping and the number given was incorrect. Still no word as of this review.
Trevor
2023 年 6 月に 5 泊滞在
10/10
Had a great stay! Great view and clean.
Recommendations
- need to get 2-3 fans for the unit or more AC units, it is very hot and the AC does not reach the bedrooms
- updating the bedding would be nice. Better pillows and better comforters/blankets.
Natia H.
2022 年 7 月に 10 泊滞在
8/10
LA PROPIEDAD ESTA EN BUENAS CONDICIONES, TIENE UNA HERMOSA VISTA DESDE EL BALCON, A PESAR DE QUE ESTA A PIE DE PLAYA NO TE PUEDES BAÑAR YA QUE NO HAY ARENA.
carmina p.
2022 年 2 月に 5 泊滞在
6/10
Acceptable but bad weather
Sally H.
2021 年 3 月に 7 泊滞在
8/10
Excellent, great ocean view and location
Mauri L.
2019 年 5 月に 7 泊滞在
10/10
This is our second visit and we will be back. My wife and I travelled from Newcastle Australia with 3 of our adult children, their partners and 2 grandchildren both aged 20 months. The rooms were well appointed and comfortable and the facilities at the resort were great. The lawns are immaculate and great for the little ones to run around. There are a range of shops and services across the road including a supermarket, restaurants, medical practice, massage/spa etc. The boardwalk into Whalers Beach is a pleasant walk and there are lots of A grade shops for those who like shopping as well as some lovely bars and restaurants. Dukes is a 700m walk from the resort and offer great meals and drinks and are very family friendly.
Papakea resort is a perfect place for families couples or the elderly to enjoy a wonderful Maui holiday - highly recommended.
Tony M.
2018 年 6 月に 7 泊滞在
10/10
This was a well equiped very nicely decorated unit with a great view!! We have stayed at the Papakea many times before and except for the ocean front units, this particular unit has the nicest view of pool area and ocean that we have seen. We all loved it! Thanks for a great stay!!!! We will be back!
Tina M.
2018 年 2 月に 5 泊滞在
8/10
Great place to stay enjoyed our time, liked the location and access to the water, would have been nice to have a beach out front but the suite made up for it anyways. Nice views of the ocean and many facilities at the resort. The main bedroom would have been nice to have black out shades over the window to make it darker for sleeping. Excellent suite, would definitely stay again.