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Everything was well designed. The living room shape was odd but still nicely designed. The breakfast was good. The bathrooms were a little dark. The onsen was nice

everything is perfect!

Great

One of the best ski hotels at which I have stayed. Ski valet is awesome. Beds were great. Showers were great. Kitchen was well stocked. Location is perfect.

We stayed at Midtown for a week and it was great. They make it really easy to get around town with the free shuttle that runs on a frequent & consistent basis. Their ski room was clutch, saved us a ton of room in our actual room. The staff was incredibly helpful when it came to coordinating a bus to take us back to Sapporo, scheduled a small internal shuttle to take us to the Welcome Center in time. The room we had was a twin bed, but it was organized really well and we never had any issues with...

Had an awesome time during our uci gran fondo race, Onsen was so nice. Thank you.

Great room with a stunning view of Mt. Yotei ! Just could not get enough of that . Food options were great too since I do not eat authentic Japanese food . And the Onsen is wonderful .

Solo traveller from NYC (flew in from Taipei). Staff is extremely friendly. Helpful in English, Japanese, Chinese. Plenty of signs and notes in English to help you out with. Take a minute to read and observe everything! Great breakfast buffet to fuel you up before your day out on the slopes! Easy ski-in, ski-out, and also provides corresponding ski lockers to your hotel room. In case you need to check-out of your room first but leave in the afternoon/evening - there's a luggage storage area and...

Wonderful stay in the penthouse unit! Spectacular views of Mt Yotei and the surrounding area! Clear communication from the staff and painless check-in/check-out process. Highly recommend MUSE Niseko!

This ryokan was wonderful. The service was excellent and location to Niseko Annapuri was a bonus. First the ryokan. Positives were the large onsen, attentive staff and cleanliness of the hotel. The Kaiseki was delicious with a good variety. In comparison to other kaiseki menus we had in Hokkaido, this was tops for us. Only negatives was the rooms were a bit dated. "Shared bathroom" means the room had a toilet and sink, but now shower. But then again there was the great onsen. The website said...

Everything is fine!

One of the best places I have ever stayed in. Beautiful property, room was amazing. Soaking in the hot onsen with the windows open looking at mount Yotei was so relaxing. Our room was so good and cozy. The staff here are amazing, so attentive and very helpful. The vibe this place has is incredible. The food was top tier as well. My only regret is that I didn't stay longer here. 3 days was not enough in this ultra relaxing place. This place exceeded all of my expectations. Will definitely go back...

Service was above and beyond. They helped me with all my many needs and were incredibly helpful. Very kind and friendly staff. Very welcoming.

The owner of the hotel is very friendly, speaks English, prepares food for your dinner and breakfast, and it is definitely worth your money. Great location, close to the ski-resort

The shuttle was great hotel was very clean and modern

A great stay! Friendly Staff, comfortable quarters, and so convenient~

Everything is so awesome here. The owners and staff are so helpful with everything and genuinely awesome! Location is perfect and quiet and beautiful. I’m sure I’ll be back again

This place is amazing. Its right next to the center of the Hirafu town where all the action (food) and transportation is. Lawson also right next door. Rooms are small but smartly designed, I felt more comfortable here than in many other larger hotel rooms. Staff was friendly and wanting to go above and beyond to help me get out of a jam when there were no taxis in town.