A short walk from Niseko Tokyu Grand HIRAFU, The Freshwater provides amenities like dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this apartment offering ski passes, ski equipment rentals, and ski lessons. Guests can connect to free in-room WiFi.
Kutchan is home to The Freshwater. Niseko Tokyu Grand HIRAFU and Niseko Hanazono Resort are worth checking out if an activity is on the agenda. Rusutsu Resort and Niseko-Shakotan-Otarukaigan Quasi-National Park are also worth visiting. Spend some time exploring the area's activities, including downhill skiing. Visit our Kutchan travel guide
The Freshwater provides dry cleaning/laundry services and more. Skiers and snowboarders can spend time on the slopes at this apartment offering ski passes, ski equipment rentals, and ski lessons. Stay connected with free in-room WiFi.
Other perks at this apartment include:
Free self parking
Babysitting (surcharge), smoke-free premises, and luggage storage
An elevator and concierge services
Room features
All guestrooms are individually furnished, and feature comforts such as separate sitting areas, as well as amenities like free WiFi.
Other amenities include:
Toilets with electronic bidets, free toiletries, and hair dryers
Flat-screen TVs with DVD players
Wardrobes/closets, separate sitting areas, and refrigerators
As of Oct 25, 2026, prices found for a 1-night stay for 2 adults at The Freshwater on Nov 2, 2026 start from ¥22,981, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at The Freshwater?
Check-in start time: 3 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at The Freshwater?
Check-out is at 10 AM.
Where is The Freshwater located?
Conveniently located near the ski slopes, this apartment building in Kutchan is within 3 mi (5 km) of Niseko Tokyu Grand HIRAFU, Niseko-Shakotan-Otarukaigan Quasi-National Park, and Shikotsu-Toya National Park. Niseko Hanazono Resort and Wonderland Chair A are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Freshwater Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.8
Location
9.0
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 20 out of 35 reviews
10 - Excellent
20
Rating 8 - Good. 9 out of 35 reviews
8 - Good
9
Rating 6 - Okay. 3 out of 35 reviews
6 - Okay
3
Rating 4 - Poor. 1 out of 35 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 35 reviews
2 - Terrible
2
Reviews
Verified review
10/10 Excellent
Keith
Dec 19, 2023
Liked: Cleanliness, room comfort, communication
Best Value in Town
This place is amazing. Its right next to the center of the Hirafu town where all the action (food) and transportation is. Lawson also right next door. Rooms are small but smartly designed, I felt more comfortable here than in many other larger hotel rooms. Staff was friendly and wanting to go above and beyond to help me get out of a jam when there were no taxis in town.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Can’t say enough good things about this property. We rented an apartment and it gave us ample room to spread out and enjoy our time there for the week. The location was absolutely perfect. Close to grocery stores, restaurants, bars, onsens and the Grand hirafu ski resort. I would recommend reserving restaurants in advance of your stay otherwise you may not get in anywhere. Happened to us a few times.
Stayed 7 nights in Jan 2023
Verified review
6/10 Okay
Rafael
Mar 21, 2026
Liked: Cleanliness
Disliked: Check-in, communication
Maggi the manager was really not helpful
Stayed 6 nights in Mar 2026
Verified review
10/10 Excellent
MIZUKI
Feb 25, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment itself was fantastic. Lovely King sized bed, washing machine and gas fire place. Communication before check in was great but, Unfortunately the staff leave a lot to be desired when checking in at during our stay. They didn’t mention there was a free shuttle service in the morning, they didn’t mention there we’re different types of lift passes and we got stuck on the other side of the mountain and missed a whole afternoon skiing. They clearly didn’t care.. forgot to have our lift pass and lesson ready when we arrived and then couldn’t tell us where to go for our lesson. Also worth noting that the walls are paper thin. We could hear the conversation of the people in the next room and on the street.
The toilet was poorly designed.. Each time we showered, the floors flooded and there was nothing to dry it with . Each time we needed to use the sink we had to walk on wet floor.
Excellent and cozy apartment with well-equipped kitchen. Staff are so nice.
Just next to the main road in Girafu. 2-minute-walk to ski shuttle bus stop and 5-minute-walk to convenient shop. It is so convenient that many restaurants and shops nearby.
We didn’t drive this time and we took ski bus from CTS airport. The Freshwater provided compliment shuttle from & to Girafu welcome centre on arrival and departure date.
We will stay here again when we go to Niseko next time. 👍
Room was big enough to stay for three people with very clean condition. Location is amazing probably best ever location if you have plan to ride gondola mostly.
We stayed in the Freshwater and there was no one at the reception to offer assistance the whole time during our stay.
The apartment is nice and the location is very convenient.
Spacious comfortable accomodation in a great location only a few minutes walk to the family chair, bars restaurants, massage, hire shops etc. Would definately consider again.
We had the studio room with little kitchen, nice and clean and a very comfy bed. It’s was really close to the slopes and main intersection, the only downside was the adjoining room is really close and you can hear the neighbors talking, we had to tell them to be quite one night. Aside from that it was great