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Live Cafe no Umi is a chance to stay in a traditional Japanese home and experience home cooking and true hospitality. This is Keiko’s family home so it is very traditional and that includes a shared bathroom and toilet, but it is set up in a very easy way. The stairs are very steep, which is completely normal in Japan but worth being aware of. Our room included a small kitchenette which was handy, but we paid for breakfast (1,500 yen each) which was a huge, multi-dish affair presented...

The rooms are small by the American standards. Breakfast is ¥1600/person. Easy access to JR station.

One of the best hotels I’ve ever stayed at. Room was excellent with an amazing Mountain View. Full amenities and top notch service. Staff goes above and beyond and are personable and friendly, even as English speaking tourists. The breakfast was delicious and a perfect mix of made to order hot dishes along with a large spread of buffet items. The best hotel in Hakuba if you want a luxurious and relaxing experience.

Very friendly and helpful staff, better English than I expected. More or less traditional ryokan, with tatami floors. The room is spacious during the day when the futons are rolled up (the staff does that for you), and the futons are very comfortable to sleep on. Breakfast included in the price of the room was excellent. Dinner was extra, but not expensive--about $25 for a first-class, elegant Japanese dinner. The staff were very helpful, even picking us up at the bus terminal (much...

So far, the nicest property we've stayed in on this trip. Although the room itself was quite small everything else was wonderful. Beautiful spa onsite. Laundry facilities were available and affordable. Would highly recommend this property.

This is a lovely new hotel, very helpful friendly staff and one of the very best Onsens we’ve experienced in Japan (this is my third trip). Really fantastic- new, clean, three pools- outstanding. The hotel is 35 minutes S of Hakuba by car and an hour by shuttle bus, and the shuttle only runs to and from once per day so without a car you don’t have many options. Omachi, the nearest town is a fairly long walk. Recommend having a rental car if you stay here.

La Neige is a great hotel, the staff is perfect, I want to come back, the premises are beautiful, so elegant, and at a good price, there’s no onsen, but no problem, there are options a few minutes away, and the hotel have an excellent transportation service. I definitely want to come back. 5 stars

We loved our stay at the Hakuba Marriott! It had a great gym, the in room onsen was perfect after a day on the slopes and the staff were so friendly. It was walkable to the main drag and provides a shuttle to the ski resorts right out front. It was nice to come back and enjoy a drink at the bar after dinner. We cannot wait to stay here again!

Great staff

The room was well prepared with everything needed. The projector was a fun addition for our evening entertainment. The washing machine is in not in the unit, but in the shared management building. Driving to the location was quite an adventure for us in the heavy snow condition. We were not used to driving in snow, and the roads are narrow and snowy.

We had a room with a nice Mountain View. They had some fireworks display at night also.

The property and spa are fantastic!