「My son and i stayed as we were going to the football. Staff were exceptionally friendly and helpful, room was basic but perfectly clean, and exactly what we needed. Had a couple of drinks and dinner in the pub, everything was great value for money.」
「The staff made our experience fabulous. Everyone we met was helpful, friendly and accommodating. I am disabled and needed to use a mobility scooter to get around, nothing was too much bother. The first room was difficult to access for me, we informed reception and were seamlessly and quickly moved to another room. The restaurants, expecially Fusion were amazing, the food was some of the best we have had! We celebrated our wedding anniversary and my husbands birthday, we were treated to a...
「It’s a lovely hotel and very convenient stop. The staff were super friendly and helpful.
We only had breakfast but it was delicious and plenty of it. The decor was lovely but needed a bit of tidying and the vase on the table needed a clean. I’m not keen on fake flowers which gather dust and the winter sun shows the glass vase needing a polish.
I’m being picky hoping I’m being helpful. It was a fab stay and I thoroughly recommend it and would stay again. 」
「Great hotel. Lovely staff. Rooms could do with some charging points near the beds but other than than they were decent sized, clean and well appointed. In a great location to get to Newcastle or pop over to the Stadium of Light like we did. 」
「Welcoming reception. The food is amazing. Family friendly pub and restaurant. Rooms ok. Toilet cistern... you must press both buttons together to flush otherwise the nouse of water all night long. Instructions would be helpful along with a notification to say milk in fridge. Staff go extea mike to look after you. Bed comfy. Pillows confy too. 」
「Reallt friendly staff. Rooms clean and breakfast had good choice. We also had an evening meal on the first night. Fish and chips were excellent. Second night we shared a pizza in the bar which we also enjoyed.」
"This hotel is close to the airport. The restaurant staff are not friendly. They look like student staff.
Although the location is good, the facilities are old."
