「This property charges premium prices but delivers very little beyond the view. The location overlooking Lake Atitlán is beautiful. Unfortunately, that’s where the positives end. The internet was essentially unusable during my stay. For a hotel at this price level, reliable internet should be basic. I had work to do and could not connect. Mobile data also barely works in this location, so the hotel’s Wi-Fi is the only option. What made the situation worse was the response from staff. No one...

「部屋はとても清潔で整っており、周囲からは野生動物の声も聞こえて自然を感じられ、全体的には満足しました。 ただし、森の中という立地のため、Wi-Fiが不安定で、電力の強いドライヤーや洗濯機が使えない点は少し不便でした。洗濯は手洗いで約24時間かかるため、1泊だけの宿泊者はできないと断られました。 また、コンセントはUSB充電ができる箇所が2つのみで、タイプCの充電器が使えず、使用できる時間帯も限られていました。 宿泊前のメールでのやり取りは返信が非常に遅く、質問に対する回答も的を射ていないことが多く、準備に時間がかかって大変でした。 ホテルを通じて手配していただいたガイドさんは、質問には答えてくれるものの、遺跡の説明がほとんどなく、案内役という印象でした。スペイン語でのガイドを希望していましたが、ほとんど英語での説明だったため、理解に苦労しました。 全体的には、自然の中で過ごす静かな時間を楽しめる素敵な場所ですが、サービス面ではもう少し丁寧さや気配りがあると、より快適に滞在できると感じました。」

「El Picnic was a truly special place to stay on Lake Atitlán. The hosts are wonderful and make the experience along with the beautiful setting. Gabi went above and beyond, from helping coordinate transportation before our arrival to suggesting and arranging unique local experiences during our stay. One of her recommendations, a bird-watching hike, ended up being a highlight of our trip (we even saw a quetzal!). Meals were excellent, with delicious breakfasts and dinners shared with other guests...

「Hotel Guayaha is a recommendation for anyone in the area. Great glamping experience and the staff couldn’t be better.」

「This listing is outdated and the property owner no longer has control of it. I made this booking knowing it was a gamble and ended up getting lucky enough to find someone on the property when I arrived at night. If they haven't been home then I would have been stranded in the jungle late at night without a way to get to town.」

「The attention to detail in every square foot of this property was amazing. From the owner greeting us, to the staff! Highly recommended! 」

「Unbelievably beautiful lodge. I love every part of the lodge. 」