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"Clean room, very courteous staff. They help you with your luggage in and out of the stay"

"Exceptional hotel with stunning views of the lake and Mount Fuji. Perched alone on top of the hill it had a slight Shining feel to it. It has retained its chic 1960s decor. The food is highly priced, but it was a simple shuttle ride down to the town and we had the pleasure of dining at Shoya restaurant which was also a highlight of our trip. "

"Great sized room. Onsen was great."

"Very authentic experience, especially the dinner, the onsen and the rooms. The staff is very friendly."

"Onsen is great!!"

"Fantastic!"

"Check-in was great, nice to sit and relax. Room was spacious and well laid-out."

"Beautiful hotel with a great view of mount Fuji! We stayed there 2 nights and enjoyed the day biking around kawaguchiko. Made for a good break after spending a few days in the busy city of Tokyo. "

"Excellent staff, beautiful traditional inn, delicious meals, and relaxing personal onsen and rooms. Highly recommend to all. Would go back on a future trip. "