ファゼンダ・センガ・レクリエーション・センター周辺のホテル

「Clean and comfortable rooms with nice bathrooms. Good dining, lovely staff. Great outdoor space with a delightful swimming pool and outdoor dining areas. Reasonably central. Front desk staff was very helpful at finding good drivers and other transportation and accessing anything else we needed. Felt very safe and cared for as a Canadian visitor on first trip to East Africa.」

「朝食付きプランを予約して事前にクレジットカードで支払っていたにも関わらず、チェックアウト時に朝食代を請求されました。 支払済みであることを説明しましたが「朝食はプランに含まれていない」「Hotels.comからは朝食代は支払われていない」と言われてしまいました。ホテル側の勘違いなのか、 Hotels.comのミスなのか分かりませんが、不愉快な思いをしました。」

「We had a lovely, comfortable stay here. The breakfast is the best we had in all of East Africa! Unfortunately, there was a construction site next to our room and it was quite noisy. Also, the bathroom lighting was so low you could barely see and the shower was handheld, so not easy to use」

「Nice staffs and breakfast」

「We had a work meeting and staff very kind and helpful. They agreed to reimburse us one night so that we could do an unplanned 2-day safari. Good was excellent and room well appointed. 」

「近隣のホテルも悪くはないですが、快適さで言うとKigali Marriottが一番です。 その分、お値段も張りますが・・・ 同行の方が補聴器をなくされたのですが、フロントに伝えるときっちり調べてくれ、報告もくれました。無事に見つかりましたが、対応も素晴らしかったです。」

「Bon hotel 」

「We arrived at the Hotel following a Booking Conformation available with the hotel . Unfortunately we were shocked to see that the Sales Manager of the Hotel was not ready to accomodate us inspite of us making the payment already. Further, he was not ready to CANCEL the booking OR HELP FOR A REFUND or Find a accomodation elsewhere OR Speak with the Hotel.com to resolve the case. The Manager said we had hacked into their system for booking and they even interogated us to the security by taking our...

「繁華街に近く、ホテル内の雰囲気もとても良い。 チェックアウト後に観光して荷物を取りに戻ると、 何も言わなくてもタクシーの手配の確認までしてくれたスタッフに感謝。」

「ホテルのスタッフが全員 親切でした 」

「The staff were all helpful and gave me the best advice. They were very helpful, including the night staff.」

「Stuffs are all kind and friendly and laundry free of charge is really helpful. Just one point is there are few shops/restaurants near the hotel.」

「Everything was fantastic except that there was no meat at the property unless you order from outside. I was told the owner is a vegetarian.」