Find hotels in Emerald Bay, Laguna Beach

"The rooms were not clean at check in. You could tell the floor was not vacuumed. We stayed 4 nights and only had the room cleaned once. I'm not sure if they were under staffed. Also at check in, they did not honor our free upgrade if available. They informed us that an upgrade was only available with the additional charge. Overall disappointed. The breakfast was horrible. Food was cold. "

"Our first night staying at this hotel, smelled like Marijuana - the whole evening. Our daughter and family stayed across from and stated the same. Not the best 1st impression for our 3 year old grandson. Our television wasn't working - no signal- and we contacted the staff. The girl we asked at the front desk informed us there is only 2 local channels. When our daughter got there,.they figured out the channels. Over all, I wouldn't recommend this hotel."

"Good and clean rooms 100% recommend"

"Online it said free parking, but they were going to charge for parking. Housekeeping was only once every 3 days. Service was courteous but not knowledgeable about discounts and location. Distance from the parks was an easy 10 ish minute walk. Overall if you need an inexpensive place to stay it was ok, but not upscale in any way."

"Everything was great. Didnt have time to use the pool, but it looked really nice. Room was clean. Great location, right across from the park"

"Everthing was great ! Staff was above and beyond vip"

"Probably one of the best hotels we stayed at. Very clean. Very nice staff. Location is perfect. Definitely will stay here again."

"beds that were so hard we can barely sleep. We woke up with such a back pain and super tired because we weren’t able to sleep."

"Good staff"