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「The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

「I loved the simplicity yet elegant decor. Great location, right across the street from slopes. Few min drive to shops and restaurants. The bar/grill attached was very convenient with good food. The room and bathroom were very clean. Great place to stay. 」

「現地にスタッフが不在で、入室方法がメッセージで届く。それ自体は問題はないが、hotel.comのメッセージは外出先でエラーが出て読むことが出来ず、電話もつながらず、到着時に大変苦労した。また、wifiの電源がたびたび切れて、きちんと設備が維持されているとはいえなかった。 」

「Everything was just wonderful. Would go again 」

「Clean and comfortable. Very nice breakfast.」

「BED BUGS! I HAVE PICTURES. AVOID THIS PROPERTY NO MATTER THE COST.」

「Great!」

「The room was picture worthy, the amenities were top shelf. The heated floors were awesome in a very cold spell. And Our concierge was just wonder full. See you soon」

「Hotel is totally refurbished. Everything looks brand new. No frills hotel. Continental breakfast with bagels, oatmeal, fruit, pastries. Very clean and comfortable. If you just need a clean, comfortable room for a night, this fits the bill.」

「Room was very clean 」

「Everything was great!」

「Ashley the manager is incredible! Always putting the guest first 」

「Slopes were abundant. Need to improve the signange bigger and better point of direction. 」

「Loved everything about the place, except the breakfast. While there was hot bagels and engliah muffins. I would expect a hot breakfast from such a nice fancy place. No scrambled eggs or pancakes or french toast or bacon. Still loved the stay!」

「Room was a little dated, fairly clean. Toilet seat was cracked and needed replacement, First room I was given the TV did not work.」

「I give Comfort Inn & Suites W. Seneca, NY 4 stars because of the customer care and service delivery. For me, the location was important because it was quiet with a mostly mature adult-type ambiance. The staff were very friendly and put a lot of care in handling my room accommodation needs when I arrived later in the evening. Each ask was met with a smile and in the affirmative which is rare in itself today. I would have liked to have seen more hot oatmeal or mixed fruit bowls for breakfast...