Find hotels in Dial Post from ￥9,991

"We ended up having moving to 3 rooms .All 3 had black hairs on the bed/pillows and the last one also had an old used contact lens on the floor.Very disappointed. Standards have dropped alot since we stayed last time.How on earth do you not see black hairs on white linen."

"First class service and a very pleasant and handy place to stay"

"Decent breakfast. Very close to departure check in. "

"Convenient after getting off a long flight; organised staff provided a quick check in when we arrived. This is a large hotel which meant we had a long walk down corridors with heavy bags - no offer to assist or provision of a luggage cart. Ordered a panini from room service - the worst I have ever seen - dried bread with a bit of melted cheese and ham - virtually inedible so give it a miss. Breakfast had a good range of food though only warm from the buffet. Convenience is its best attribute - certainly not up to the same standard as the Hilton properties in Australia - maybe because they have a captive audience."

"Very friendly and helpful hotel staff, room was excellent"

"No eggs at breakfast. Staff great. Very flexible with looking after our bags "

"Perfectly placed for an early morning flight - excellent standard across board."

"Great location! The room was fine, nothing fancy. It was comfortable for a 2 day stay. "

"We thoroughly enjoyed our stay at The Grand Hotel. Will definitely return. The staff in all areas were great from check in to bar/restaurant. One area I do feel could be looked at is breakfast. As we were travelling with our 2 small dogs we sit in a separate area from where breakfast is served. This is perfectly understandable however, it’s quite the trek from the breakfast room to where pet owners sit. If you can get a tray to help carry your Coffee/Juice/Toast etc you need to be travelling with someone so they can sit with your pet while you go to the breakfast room. Plus you are walking through a very busy reception area. A suggestion would be that those guests travelling with pets could receive table service in order to avoid the many challenges we encountered at breakfast."