All guestrooms at New Steine have comforts such as 24-hour room service, in addition to amenities like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
The staffs are very friendly and offer good services, which made my stay cozy. They kindly received a parcel for me before my arrival. When I told the reception that I planned to leave the hotel early next morning before the breakfast time, they offered me thoughtful options, an early breakfast or a take out bag with fruits and sandwiches. Nothing is more valuable than heart of caring about guest, is it not?
Great stay, great location, would always go back as it’s reasonably priced so dar
Sara
2024 年 5 月に 2 泊滞在
8/10 (良い)
Dean
2024 年 4 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was an ideal location
Dean
2024 年 4 月に 5 泊滞在
10/10 (非常に良い)
Jison
2024 年 3 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the property. I used economy single bed and it was alright
Jison
2024 年 2 月に 2 泊滞在
6/10 (普通)
Mark
カップルで旅行
2024 年 2 月 26 日
良かった点 : 清潔度、スタッフとサービス
When we arrived the male staff was very rude and condescending. He shouted at me repeating wait, wait, wait through a locked door telling me I was at the wrong door. No signage to explain this. He then ignored me and walked off until I rang the bell. He then shouted at me to wait again until he reluctantly let me in. I was then told that I couldn't park outside in the street at the discounted voucher price and had to pay full parking charge unless I parked in a permit bay in a different street. I'd just spent half hour looking for a parking space. I explained I had emailed the hotel twice regarding parking etc but never received a reply. It was my wifes birthday and was hoping they could do something special for her in the room. The room was okay but cold and needed some tlc. Burns on the carpet, cracked wall paper and the shower tray was blocked and overflowed. No towels in the room when we arrived although this was rectified. One small bottle of water between us for a 3 night stay. We also watched a crackhead from our window lighting up early morning taking his drugs and causing a disturbance. The rest of the staff were nice and the breakfast was okay. No fresh orange juice just orange cordial. Apple juice was watered down too. It wasn't an unpleasant stay but we expected a lot more for the money we paid. Not much information on the website either.
Mark
2024 年 2 月に 3 泊滞在
10/10 (非常に良い)
Marvin、Santa Monica
カップルで旅行
2024 年 2 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a good stay for the weekend. Friendly and helpful staff. Room was a decent size and as described. Would stay here again.