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"Room was only mediocre, young female in reception treated me as if I was a third class citizen, like the place was run like a prison. The entry to the property was downtrodden and dirty. I know I only paid £33 for the room, promised tea and coffee facilities. Tea only. Curtains hanging from runners. Bed and mattress weren't a pair, no mattress cover only sheet and quilt barely fit the bed. The wardrobe when you opened the door, the back panel was hanging off. The shower cubicle itself needed replacing or total refurbishment. In general the place was a dump "

"Beautiful from top to bottom - wonderful extras like fresh milk in the fridge, a chocolate treat and great coffee. All staff were amazing - so friendly and welcoming and genuinely kind. We have already recommended Hotel indigo to our friends - just a shame that we were only staying one night! "

"Parking extra £10.didnt expect.also where i parked incar park couldnt find my way out to it.a cleaning woman pam helped me all of the way to my car.very good of her.should mark carkparks 1..2..3..4..with signs of way out."

"Gorgeous hotel, brilliant facilities lovely breakfast with a few , our twin room was just abit dated xxx but overall gorgeous stay xx "

"Breakfast offering was great although the food quality could have been better. The room was generally very clean apart from stains on the carpet. Lovely shower. View of the harbour was fantastic, apart from the view over the disused Debenhams building roof. "

"The staff were amazing!! All the staff were super helpful and so friendly. My room was pretty and I had a great view of the ocean."

"I was a little disappointed that the gym no longer exists. I went looking for the gym, passing through a rabbit warren of passages, until I saw a removable screen, I looked behind the screen, only to find small room full of broken equipment. Clearly it had been out of commission for a long while. "

"A great place to stay in Torquay. Across the road from the beach and a short walk into town. Nice room and really good food in the restaurant, the breakfast is also very nice. "

"I was very disappointed with the overall cleanliness and condition of this hotel. The front of the property was extremely dirty, with rubbish scattered around, giving a very poor first impression upon arrival. The outdoor swimming pool was out of service and filled with green, dirty water, which was both unappealing and concerning. The garden area was also poorly maintained, with broken furniture left lying around, adding to the neglected atmosphere. Inside the hotel, the heating was turned off despite the temperature being only 12°C. When we asked reception about this, we were told it was due to it being “summer,” which felt unreasonable given how cold it actually was. Our room itself had several issues. The curtains were partially falling off their fittings, and the bathroom had a constant sewage smell, making it very unpleasant to use. Additionally, many of the pictures shown on the website do not reflect the current state of the property. The hotel appears quite misleading in its presentation online compared to the reality. Overall, this stay did not meet expectations, and significant improvements are needed in cleanliness, maintenance, and honesty in advertising."