It’s a lovely building and has lovely rooms. However there was no hot water, the shower didn’t work , broken plug in bathroom sink.
Couldn’t complain as there was no staff for most of the day
Continental breakfast was very very limited with no fresh milk or any juices. We were the only people staying there. Never again
Greg
2023 年 6 月に 3 泊滞在
4/10 (不満)
宿泊されたお客様
2023 年 3 月 20 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
All in above
Hotel was very run down, squeaky floor boards which kept us awake from other people moving around and talking
First room we were given was very grotty and smelly had to open all the windows and dusted with a tissue then asked for polish and a duster but they changed us to another room which was better
Bed was very hard
Quilt had stains on and pillow
Staff were very friendly and food was nice
Overall wouldn’t go back
Our first choice of hotel was cancelled a week before our departure so had no choice to go to this one which we were transferred to
I have no idea what the excellent facilities were meant to be
There was no swimming pool or hot tub which the original hotel we booked had
To top it all we got no refund although this hotel was cheaper to stay in than the one we booked so overpaid for it
Wouldn’t recommend it to anyone
The only positive we’re the staff were really nice
宿泊されたお客様
2023 年 3 月に 7 泊滞在
2/10 (非常に不満)
Claire
2022 年 12 月 5 日
気になった点 : スタッフとサービス、客室の快適度
Frightened for our safety!
We had a terrible experience during our stay! Met by staff that couldn’t speak English we were shown to our room, through numerous doors and tiny corridors!
At first everything seemed ok. But when returning to our room at about 11:30pm we noticed a lot of movement and creeping outside our door. After some time I decided to have a look, I crept over to our door and opened it quickly. Not expecting to see anyone I was shocked to find the staff member outside. It was 1am and there was absolutely no reason for him to be there!
The room lock is not very secure so we had to place a chair in front of the door! And the crazy around the door was big enough to allow someone to look through!!
Me and wife didn’t sleep a wink that night! The auto corridor lights would come on often and the creeping around continued till about 5am. As a female couple we felt extremely vulnerable and frightened, so that morning we packed our bags and left, there was no way we were staying another night!
Claire
2022 年 12 月に 2 泊滞在
6/10 (普通)
Neil
カップルで旅行
2022 年 10 月 30 日
良かった点 : スタッフとサービス
This hotel is ok - it could be nice but it needs some sorting out. The boiler kept breaking down when we were there and although they moved us room to one with a bath (which did have hot water) it was annoying, they fixed in the evening of our stay but it has stopped again in the morning. We had a suite which was lovely but the double room our friends had was not. To be fair it was really cheap so can’t complain much but a working shower is pretty essential!!
Neil
2022 年 10 月に 1 泊滞在
6/10 (普通)
William
カップルで旅行, 家族旅行
2022 年 9 月 27 日
良かった点 : スタッフとサービス
気になった点 : 清潔度
Really lovely staff. Evidently refurbishing the property which is needed. Comfy beds.
Unfortunately there was an awful smell coming from our bathroom. In addition, the rooms smelts like mold and the bathroom was covered in mold in the shower seals.
The steam room needs a good bleach as mold in it and smells awful.
William
2022 年 9 月に 3 泊滞在
10/10 (非常に良い)
Craig
2022 年 9 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice friendly staff , comfortable rooms
Craig
2022 年 9 月に 1 泊滞在
10/10 (非常に良い)
Lena
2022 年 9 月 14 日
Lena
2022 年 9 月に 1 泊滞在
4/10 (不満)
Kelly
2022 年 9 月 5 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was nothing like we booked. The pool and billiard rooms were terrible. Everything needs updating. The property is in bad condition. The pool has no chlorine or cleaning chemicals. The lady who greeted us was lovely but other than that, it was a very disappointing stay.