ブルガリアの送迎のあるホテル

「・フロントの客に対する対応がぞんざい。 ・客室のホテル全体の施設や営業時間に関するインフォメーションがない。 ・利用する数日前にeメールで問い合わせた内容のレスポンスが、結局なかった。（私のメールは届いていたようです） ・このホテルは2度と利用しません。」

「ホテルから空港まで車で10分程度、市内中心部までも15分程度と、非常に立地の良い場所に有ります。 ホテルもとても清潔で部屋もキレイで快適、朝食はバイキングですが、クオリティも高く満足です。 部屋にUSBポートが有れば100点のホテルです。 是非、次も利用したいです。」

「The location and room is good. Almost every staff is kind and good except for a driver of airport transfer. I complained about this issue and the hotel once got back to me. Then I replied back to their response, but no answer has come from them anymore. If the driver was good and customer representative replied me in a timely manner, I would give 5 point.」

「Valet Parking was too expensive! 20euro self parking place was too far. everything-else was up to the price range hotel 」

「Pleasant hotel with spa facilities in a quiet, green area. Staff was friendly, breakfast offered variety. The bed was a bit too soft, but overall the room was fine.」

「Spa and room size was very good. In general staff was very helpful except few person at reception who were not helpful in answering my questions about city and some restaurants」

「This place has potential but it needs refurbishment to improve its facilities. The toilet is in the shower. Shower water fills the bathroom floor, as there is no cubical. There is no hair dryer, and no air condition in the bedroom. There was one air condition in the adjacent living room. The matress was hard and old. No selection for breakfast, take it or leave it. Restaurant menu selection is very poor. There is one shuttle bus to go to the beach and back. Bar is there but...

「立地、ホテルの内容、サービスなど全てのクオリティが高い。 またブルガリアに行くならば、泊まりたいと思う。」