Find hotels in Desert Palms, Phoenix

"The. only thing is i felt thr water pressure for the shower was weak. The scramble eggs were very watery a nd the gravy was terrible.The staff was excellent. "

"Really amazing service and cleaning "

"I had a horrible experience here. I will say that the person that checked me in the day I came was extremely nice and helpful. From there it went downhill. I came in at midnight and noticed some things immediately. There was a large water stain or mold on the curtain over the air conditioner that was held together with duct tape. There was a large crack in the sink and the handle was coated in grime. There were rust and dirty spots all over the lamps. The bathroom door had a hole in it that looked as though someone had tried to punch through it. I could hear people out in the parking lot all through the night and there was a singular flip lock the door. The bed was clean, and the floors, but I did not feel safe staying the next two nights alone. Especially since they had a gated parking lot, but it stayed open, and anyone could drive in even if they didn't have a pass. These were just the main issues and I took plenty of pictures. I called Expedia the next morning to tell them I didn't feel comfortable staying. They told me it was non refundable, but said they would try to call the front desk to see if they could get a waiver and they couldn't do much on their end. I do have an open claim with them right now. I ended up checking out the very next morning, and was told by the front desk that Expedia would have to give me a refund. I knew booking it that it wasn't going to be high end, but I could not stay there comfortably as a woman traveling on my own and feel safe. "

"First time staying Drury and it was excellent!"

"Only complaint is that the EV charger isn't available. Said it was being repaired, but there was only a post, no evidence of it ever being usable. I booked this hotel specifically to or the ability to charge my car. Added expense and inconvenience. Please update your website."

"Ok"

"Food was great "

"A lot of shopping options around hotel. Bed was comfortable but room and property are in need of upgrade. Hotel from the 90s. "

"Room was not clean and was run down.Walk was broken TV didn't work, internet didn't work?And microwave broken, they came to fix it and still did not fix it.There's nobody there on check in and could never reach anybody in the office"