「Upon checking in at 1AM, I found out that I had a double booking with the hotel because the night manager on duty had told me about it. Because it was not showing up on my Expedia account, he was kind enough to contact Expedia to resolve the issue. Without his assistance, I would have been double charged without my knowledge, and I can only express my appreciation for such extended service for the very late arrival guest. Thank you!!!」
「Upon checking in at 1AM, I found out that I had a double booking with the hotel because the night manager on duty had told me about it. Because it was not showing up on my Expedia account, he was kind enough to contact Expedia to resolve the issue. Without his assistance, I would have been double charged without my knowledge, and I can only express my appreciation for such extended service for the very late arrival guest. Thank you!!!」
Koh