チャーチランド ホテル

「Perfect in every way!」

「The staff is so helpful and friendly! The rooms are clean.」

「The air conditioing did not work the three nights we stayed. After asking the fromt desk three times for maintenance to come to the room, we found out it was a larger issue for multiple guests, but no real solutions. Maintenance never came to the room. No offer to move us to a room with working a/c or a break on the room cost. 」

「朝食は種類も豊富で良かった シャワーの水圧がイマイチだった 部屋は広く清潔で快適だった。 調理器具や食器は十分にあったが少し汚さを感じた。 ハイウェイ下りてそんなに離れていないところにホテルはあり、ホテルから車ですぐ近くに大型のスーパーもあり、食料確保にはとても便利」

「悪くはないですが、普通です。」

「Stayed for five nights for attending a conference by waterfront. Located in quiet residential area. Starbucks is just across the street and MacDonald and other restaurants are nearby. Room was spacious and clean. Breakfast is decent and prepared by a friendly staff. Slow WiFi is a negative point.」

「There’s not a hot tub at this property which I’m very upset about because that was the main reason for choosing this hotel. My room wasn’t properly cleaned and i had to go behind and clean the fridge and microwave. Was told i would be refunded for breakfast because the staff has not been showing up but that didn’t happen. On a good note the staff was very personable and caring. 」

「Great hotel in an EXCELLENT area.」

「This is an older property that offers many amenities, but it needs to be maintained better. The room was spacious, but needed to be cleaned & vacuumed properly. The floors in the common areas needed vacuuming and mopping. There was an unusual odor in the hallway & in the room. I went to the local market & bought cleaning supplies & freshened the room with an essential oil diffuser. The best part was how quiet the property was.」

「great location, clean room, friendly staff and plentiful breakfast buffet! Thank you for a great stay! 」

「The property is located in an excellent location. The staff is very friendly and attentive. Hotel is very well maintained and the room was kept spotless.」

「I stay at this hotel quite often, it never disappoints. It’s clean, comfortable and convenient. 」

「Pleased with the room. The location was great because you can walk to WALGREENS if needed or go across the street to Walmart. I found this location ideal for easy access to the places a traveler might need in a pinch.」

「I cant suggest this hotel. My husband and travel a lot for work and pleasure. The Autograph collection of hotels usually provides a higher level of customer service and a bit of luxury. Sorry to say, the Glass Light in Norfolk is not it. The woman at the desk during checkin was unfriendly and when she assigned us to a second floor room, I asked the chances for one on a higher floor. She immediately got defensive and said the other rooms were not clean yet. When I asked if they would be ready...

「They need better coordination on room cleaning. The bathroom was tiny and needs a refresh. The faucets in the bathroom were loose and worn.」

「Love it here! The staff is always great!」

「Staff was extremely friendly when we checked in room was clean everything was perfect 」

「10日間滞在しました。ハウスキーピングは1週間に1度ですので、タオルなどは自分達でフロントに取りに行きます。 出かける際に、フロントでハウスキーピングが当日行われる事を確認し、出かけましたが部屋に戻ると掃除はされていませんでした。ハウスキーピングが入っていない旨を電話しましたが、お詫びもありませんでした。 また、別の日の朝5時過ぎに火災警報器が鳴り響き、外へ出るとフロントの裏のシーツなどが保管されている部屋から煙が出ていて、消防車が駆けつけるというボヤ騒ぎがありましたが、もちろんお詫びもありませんでした。 ホテルの裏にトラックが数台止まっており、平日は朝4時頃から金属音や何か作業をする音がし、目が覚めました。 ２度とここのグループのホテルは選びません。」