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"To start I want to say the staff were not the problem, they did everything they could and were very kind. If I could advise you to stay anywhere on your lovely trip to LA, please stay far away from this hotel. I accidentally booked this thinking it was the Cambria hotel. First off, the amenities that we paid for were not fully available, the pool was closed and the air conditioning was not working. When we checked in, there was a guest complaining the rooms were too hot. We went up to ours and they were indeed way too hot. I tried the air conditioning and nothing worked. We had their maintenance folk come “turn on our AC” and still no AC. Finally at 1 in the morning, they brought us a fan to our room because it was far too hot to sleep. We notified the front desk and they basically said they did all they could. The next night the AC sort of kicked on, but started leaking through the vent so I had to put our garbage can out to catch all the water leaking from the ceiling. No AC for us from then on. Our last night there, we received a paper under the door about fire alarm testing the following day. The time said anywhere from 8am - 5pm is when they will conduct it, lol the fire alarm tests started what seemed before 8, probably around 7:50 and a loud alarm was sounding every 5 minutes. My husband and I were done with this hotel so we started packing up to check out as soon as possible. On our way down, the halls were pitch black, loud alarm sounding. Perfect ending."

"Everything was amazing!"

"For being where it was located it was very low grade. Shower wasn’t great which is one thing I enjoy the most during my day. All they had was coffee in the morning. "

"The location is easy access. Stay in the main building, the older buildings are clean and comfortable but are older and more spartan."

"We were just there for one night, it was a good experience. Efficient check-in, clean room, convenient location. The one thing they need to do is upgrade the coffee makers in the rooms to Keurigs"

"Staff was friendly and helpful. Hotel and rooms have the bones to be great but it could use updating. Shower heads were clogged where they sprayed all over. Beds were comfortable. Walls are thin so you can hear others and the rooms and hallways had a stinky smell. We enjoy comfort suites at other locations and would stay again because they have breakfast and a working hot tub but wish it was updated. "

"Clean room with all the essentials. If im ever in Castaic, ever again, i will come back here forsure. Lol overall a nice space."

"Fantastic stay! The restaurant, bartenders, and staff were friendly and accommodating. Felt like home away from home!"

"Great stay, customer services is wonderful "