「Great hotel and staff! Location is great and close to the train station - 5 minute walk. The daily breakfast menu + buffet that is included within your day was one of the best I've ever had. The cappuccino included with breakfast was also exceptional. We also had dinner one night at the hotel restaurant Osmo Cucina and it was excellent - we did the Chef 5 course meal. The food and service, was Michelin Star worthy and the Chef Marco even came out at the end to talk to us and ensure we...
「This hotel was the most expensive place during our trip to Italy but the worst of all. Front desk staff was ok but the house keeping old lady was very rude and stubborn. There were three adults but only two shampoo and shower gel. I asked to get one more set but she said no. I was very embarrassed at her stubborn attitude. Breakfast was not worth the price. I would never recommend this hotel.」
「Best location for sightseeing in Florence. Staff are friendly and breakfast is nice. Clean and simple rooms. If I had to say one thing, it would be that the bathroom is small, but that's not a big deal.」
"I booked this hotel to prepare for my wedding, and the high level of hospitality and clean rooms allowed me to proceed with the preparations with peace of mind.
The hotel is also conveniently located, so I was able to return to the hotel to rest even during summer sightseeing."
"great location just around the corner of Mercato centrale and other tourist attractions!
over all stay was nice, but here's some cons..
The room was far from the lift and I had to use the stairs to access my room. the fridge was full smell of molds and so were free bottles of water, so didn't use it at all. Before I used AC, felt like the room air was not so fresh neither. if it was 3 star hotel, I could understand the condition... staff was nice and helpful, thank you!"
"Very close to the central station and breakfast was quite good. Price was pretty reasonable compared to expensive hotels in Firenze. The best service the hotel provides is free water. I would definitely recommend this hotel who wants to stay near the central station. "
