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「Everything was excellent, staff, room and restaurant. Food was excellent. The balcony view was perfect for viewing the fireworks. 」

「Swimming pool and gym was under renovation, weren't available for use. However, we could use other hotel's facility thanks to hotel personnel.」

「Yes very clean 」

「The reception staff was so good.」

「Yes」

「部屋変更の要望を聞いてもらえた。」

「Clean, loved the in room dinning option.」

「Very nice room! And one of the best breakfast I've had staying at hotels!!! Excellent hotel! 」

「El menú estaba bueno y variado」

「この値段で、このグレードの高い宿泊施設はとても最高でした。 また、チェックインや、チェックアウトの際にモニターでのやりとりを簡単にすることができてとても良かった。その担当してくれる男性の方がとても親切で英語を話すことができない。自分に優しく丁寧に教えてくれた。。このホテルはと。」

「The breakfast menu was great. The AC was fine.」

「We got locked out of our room because there locks weren’t working and they weren’t sure if the master key would work on not because they were off line. When we returned the morning staff never informed the evening staff and the issue was never fixed, however we were able to get into the room with a new key but they again weren’t sure if it was going to work. The next day upon checking out and asking how everything was I mentioned the lock out and the response was “oh yea, have a great day”. We...