アスエル ホテル

「I didn’t find the staff’s service very good. There were also some instances of dishonest behavior. Please be very careful.」

「First thing is how clean and fresh the place looked and how incredible the staff were. They were so helpful! Always polite and attentive. Always smiling too. The breakfast was great and lots of it, the room was very clean and and well maintained. The shower was great too and nothing ever broke or went wrong. I struggle to fault this place, and so glad I found it, only thing which is general to most of the riads, taxis can’t go fully outside the door but don’t worry the staff are so helpful...

「Ganz freundliche junges Personal reichhaltiges Frühstück sehr zentral gelegen immer Parkplatz gefunden.」

「Expérience très décevante au Riad Lama Fatima. Nous avons été contraints de réserver une autre chambre après la demande d'un acte de mariage, et la situation a été gérée avec un manque total de respect et de professionnalisme. L'établissement n'accepte pas les paiements par carte, l'entretien des lieux laisse à désirer et aucun produit d'hygiène n'était disponible dans la salle de bains. Le bruit constant provenant des alentours a également rendu le séjour très désagréable. Enfin, le...

「We initially came to riad lazord and booked through Expedia a room, when we got there we had to wait like 30 min for someone to open the door. Then we got our room which was not the one we asked for, it was extremely small. When I saw the bathroom of the room I almost fell, it was totally full of humidity, the shower right next to the toilet all in one small small space, the walls where falling. That definitely not a place for someone to stay. After complaining the girl was kind enough and she...

「Riad difficile à trouver, conforme au descriptif très simple mais fonctionnel pour y dormir Le petit déjeuner sur la terrasse est très agréable seul bémol nous avions convenu la veille au soir de le prendre à 8h00 car nous devions partir et il a fallu attendre jusqu’à presque 9h00 pour le prendre」

「部屋は清潔で、とても快適でした。 街の案内マップをいただいたお陰で、ガイドなしでも自由に観光を楽しむことができました。 また、滞在中に個人的に困ったことがありましたが(リヤドとは無関係のことで)親切に対応していただき本当にありがとうございました！ 」

「部屋は綺麗で美しく、サービスもいいホテルでした！」

「フレンドリーなスタッフ、歴史と文化を感じさせられるエキゾチックな建物で旅情を感じさせられる」

「リヤドそのものは快適です。ホテルの時間に食べるならば朝食も調理された美味しいものが食べられる。ナイトマネージャーに責任感が無く昼から夜、夜から昼の引継ぎを行わず頼んだ事が実施されない。朝早(8時)く出発の際、朝食を早く食べられるように前日依頼したのに準備されず食べられない。ツアーの手配について依頼した事を昼間の人間に連絡せずに帰宅。一から昼のスタッフに説明し直し。朝早く出発の際、税金を支払った際、お釣りが無いと言ってお釣り寄越さず。」

「I’m just back from another fantastic stay at Raid Cocoon This is my second time here and I just love the place. Big thanks to Osama and Jamal and of course Corinne for looking after me on my stay nothing was a problem to them anything I asked was attended to would highly recommend I stayed in the Nirvana suite which has the advantage of its own private terrace which is great for sun bathing which is fantastic. Place is impeccably clean and the two cleaning ladies are fantastic as well, will...