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"Room was clean and staff behave with professional manner. Lobby stair was castle like, and prepare me to watch the Takarazuka show next day."

"This was my first time in Arima and also my first time staying in a traditional Japanese-style room at a ryokan. I had stayed at a different ryokan the night before in a Western-style room, so this stay was a completely new experience. The staff and service were wonderful, and the location of the ryokan was very scenic. I had not included dinner in my booking, but I wish I had. I did rent the private onsen for 45 minutes and was able to enjoy the relaxing effects of Arima’s famous gold and silver waters. The tatami-style room was charming and comfortable, and I would love to return in the future and bring friends with me. Breakfast the next morning, with everyone wearing yukatas, made the experience even more memorable."

"Very special experience we have had ever!! The Japanese cuisine were amazing. Very high quality dishes and service. Clean and kind service."

"Amazing meals, friendly staff"

"Kaiseki was superb and more than i thought, service and quality was good. People there was very nice."

"very clean room and good service. breakfast buffets were excellent!"

"Clean room, nice staff. Good food. It would be the best if USB port is available. Thank you for the good service of your staff. "

"Everything was great from the hospitality to the service. Having a personal shuttle take you around town was great considering how "hilly" the terrain is in Arimaonsen. The onsens (hotsprings) are forbsure the main attraction and the time allotted to rent each onsen (45 minutes a session) was certainly generous. I've stayed here twice already and I'm already looking forward to returning someday."

"The staff was friendly and treated us very well. We chose a standard room. it was big and had a excellent view. it's a classic style hotel. "