"Excellent staff, extremely kind and helpful. Large and quiet room; had a great view and it was always kept immaculate as far as hotels can possibly be. Direct access to train station and located in nice secure area right by the Prime Minister’s offices."
"Excellent staff, extremely kind and helpful. Large and quiet room; had a great view and it was always kept immaculate as far as hotels can possibly be. Direct access to train station and located in nice secure area right by the Prime Minister’s offices."
"I had a lovely experience at the Kahala. It far exceeded my already high expectations. The staff were superb, particularly the concierge team, who helped me make my sightseeing plan come together with ease.
I highly recommend the Kahala."
"I had a lovely experience at the Kahala. It far exceeded my already high expectations. The staff were superb, particularly the concierge team, who helped me make my sightseeing plan come together with ease.
I highly recommend the Kahala."
"I've stayed in a lot of Fairmont hotels and this was the best experience I've ever had. The hotel was clean and modern with great views from the rooms and 35th floor. What made it even better was the service was impeccable. Staff was very friendly and happy to help. Amazing experience!!"
"I've stayed in a lot of Fairmont hotels and this was the best experience I've ever had. The hotel was clean and modern with great views from the rooms and 35th floor. What made it even better was the service was impeccable. Staff was very friendly and happy to help. Amazing experience!!"
I had the privilege to stay in the Garden Suite, with access to the Club Lounge. The check-in was SWIFT. A manager came, handled my little luggage and a bell-boy took over and walked me to the Club Lounge. Hot & cold drinks & tea-time snacks were served. I spent an hour before going to the Suite. The suite is IMPECCABLE, from the furnishing to the amenities (Imabari towels) & toiletries (Bamford). It has a large balcony. Though it was rather windy, I kept one of the large panels open. The VIEWS...
I had the privilege to stay in the Garden Suite, with access to the Club Lounge. The check-in was SWIFT. A manager came, handled my little luggage and a bell-boy took over and walked me to the Club Lounge. Hot & cold drinks & tea-time snacks were served. I spent an hour before going to the Suite. The suite is IMPECCABLE, from the furnishing to the amenities (Imabari towels) & toiletries (Bamford). It has a large balcony. Though it was rather windy, I kept one of the large panels open. The VIEWS...
Hotel location is very good and within walking distance from metro/JR train stations and Tokyo station shopping district. Hotel staff was extremely friendly and courteous. We found the rooms to be very large and comfortable. We had a minor clog in the toilet and it was fixed quickly after we reported it. Our only regret is that the reservation spot available at the Sushi Sora restaurant was too late for us. Overall enjoyed the stay very much.
Hotel location is very good and within walking distance from metro/JR train stations and Tokyo station shopping district. Hotel staff was extremely friendly and courteous. We found the rooms to be very large and comfortable. We had a minor clog in the toilet and it was fixed quickly after we reported it. Our only regret is that the reservation spot available at the Sushi Sora restaurant was too late for us. Overall enjoyed the stay very much.
The Peninsula Tokyo lives up to the Penisula's reputation as a premier hotel. The staff is incredible and our trip was capped off with a last minute dinner reservation the concierge was able to get us at one of Tokyo's Michelin two star restaurants.
The Peninsula Tokyo lives up to the Penisula's reputation as a premier hotel. The staff is incredible and our trip was capped off with a last minute dinner reservation the concierge was able to get us at one of Tokyo's Michelin two star restaurants.
Feels very clean and new; the development around the hotel has a lot of dining and drinking options. Subway stop a few levels down very convenient! Staff very kind and helpful.
Feels very clean and new; the development around the hotel has a lot of dining and drinking options. Subway stop a few levels down very convenient! Staff very kind and helpful.
Brooks
Reviewed November 7, 2024Reviewed November 7, 2024
Loved loved loved waking up and having breakfast at the hotel and then heading out for the day! It is what we miss the most. It was the most serene way to start the day. The spa treatment was so soothing and relieving!
Loved loved loved waking up and having breakfast at the hotel and then heading out for the day! It is what we miss the most. It was the most serene way to start the day. The spa treatment was so soothing and relieving!
Kimberly
Reviewed October 25, 2026Reviewed October 25, 2026
Beautiful property with lovely rooms. Location is quiet, so it is a little distance to main tourist sites. As the pool is part of the building (commercial) gym, no kids allowed, which was a shame.
Beautiful property with lovely rooms. Location is quiet, so it is a little distance to main tourist sites. As the pool is part of the building (commercial) gym, no kids allowed, which was a shame.
the Conrad is one of the very best 5 star hotels that I have stayed in. The views overlooking Tokyo Bay and Hamarikyu gardens are great. The hotel is a short walk to Hamarikyu garden and the Sumida river water bus. The fish market is nearby. The hotel sits above Shiodome subway station and communicates underground with Shimbasi station.
the Conrad is one of the very best 5 star hotels that I have stayed in. The views overlooking Tokyo Bay and Hamarikyu gardens are great. The hotel is a short walk to Hamarikyu garden and the Sumida river water bus. The fish market is nearby. The hotel sits above Shiodome subway station and communicates underground with Shimbasi station.
Michael
Reviewed September 25, 2014Reviewed September 25, 2014
The rooms were spacious and luxurious (amenities such as tooth paste, pajamas etc). The room service was fast and tasty. The front desk, house keeping were all incredible! The hotel is by far one of the best 5 stars we’ve stayed at.
The rooms were spacious and luxurious (amenities such as tooth paste, pajamas etc). The room service was fast and tasty. The front desk, house keeping were all incredible! The hotel is by far one of the best 5 stars we’ve stayed at.
Missing Keio Plaza already, and just thinking about an excuse to return to Tokyo.
I was pleasantly surprised with the service level, cleanliness, willingness to assist from all staff. Even when there were lots of guests they managed to offer personal touches during service. I praise the hotel management and commitment from all employees we came across.
Special mention to Mr Fuentes from the Club Level, also special thanks to housekeeping, they did it perfectly and discretely, it was pleasant to...
Missing Keio Plaza already, and just thinking about an excuse to return to Tokyo.
I was pleasantly surprised with the service level, cleanliness, willingness to assist from all staff. Even when there were lots of guests they managed to offer personal touches during service. I praise the hotel management and commitment from all employees we came across.
Special mention to Mr Fuentes from the Club Level, also special thanks to housekeeping, they did it perfectly and discretely, it was pleasant to...
Ivan
Reviewed December 3, 2022Reviewed December 3, 2022