ボウイの五つ星ホテル

「It’s good as usual.」

「This hotel was one of my favorites when it was still the mandarin oriental. It just doesn’t have that same class and grace anymore. The staff are not well trained and everything takes an excessively long time. The food in the lounge was terrible. The cocktails were the same as a pub and lacked craft. Turn down service was completely skipped for me, so I had to call to get additional water and coffee pods. The tv’s do not have chromecast or app capabilities, leaving you with basic cable options....

「とても綺麗。周りにはお店などもあり、とても便利でした。」

「Check-in experience was unprofessional and didn’t include any basic guidance (review of amenities, check-out time, etc.) let alone the amenity credit I was supposed to receive. The first room I was given had a broken AC. I called multiple times to get it fixed but ultimately had to go downstairs and demand being reassigned to a room with a functioning AC. The second room we were assigned had a functioning AC, but the temperature never made it to what it was assigned. The lighting panel in the...

「May 28- May 31 was our stay. We enjoyed our stay at the Pendry for our Anniversary. The only thing that made us disappointed was the fact that the hotel never acknowledged our anniversary. We’ve stay at all the Wharf area hotels for our anniversary in the past and each hotel either sent a happy anniversary cake or bottle of wine just to say congratulations and thank us for choosing their hotel for our very special occasion. The Pendry did nothing ☹️. I didn’t think that was too much to expect...