ヨークの四つ星ホテル

「The staff was very nice and helpful. We liked the location of the hotel because it was not in the most touristy area--a welcome break from the crowded sightseeing spots.」

「Pool was excellent, nice and warm despite March temperatures.」

「部屋の一部ですが、掃除機が届きにくい部分の床に前々からあるであろうゴミや埃ありましたが、全体的には清潔で快適でした。」

「Lovely hotel. Great location very friendly staff. 」

「Fantastic hotel. Staff are really friendly. They treated our daughter to a chocolate bar for her birthday. The pantry of treats for guests is fantastic too. The rooms are lovely. The food is great. A great atmosphere. We will be back. 」

「Yes」

「Very disappointed with our stay at The New Holgate Hotel (27 Feb – 1 Mar 2026). My son bought a Saturday night Double Deluxe room as a gift (£149). I phoned to add Friday and was quoted £128 with free parking for my husband’s disability badge. A manager later rang and promised to match the original price. On arrival we were charged £210 for the extra night with an abrupt reception response and no explanation. Total came to ~£350 instead of the expected ~£270. Despite knowing about the disability...

「Paid for a suite , room itself was lovely and large , beautiful bathroom. When we arrived at the room in the afternoon all the bedroom curtains were closed , including the ones to the outdoor balcony. Once we opened them we realised why …… a massive building project , scaffolding etc literally metres away from our room , so much for the garden view . Room was looking a bit tired cosmetically but still lovely , house keeping must only clean from eye level down as when I got into bed the ceiling...

「A picture can tell a thousand lies. The staff were cold and non committal. The room was worn and had an odour. I paid extra for a balcony and had a view of a parking lot and a dumpster(skip). Definitely not worth the money. I also had to pay £15 for the parking. There are far better options in York 」