Find 4 Star Hotels in Palo Alto, CA from ￥18,675

"Great place to spend the night, either for work or holiday. The hotel has a decent restaurant and bar, good parking, and is well situated. The rooms are very clean and have almost everything you could want, except for a refrigerator and coffee maker. But I’m not marking down for these small flaws since it’s not meant for long term stays and the staff is so friendly and helpful. "

"Great spot"

"Does not match picture on listing. No front desk; no one answers the customer support phone numbers. Not enough towels or blankets. This listing was inaccurate and very disappointing."

"I was worried about access to the apartment, based on the reviews I saw, but this went very smoothly. I was provided with clear instructions the day before I checked in. The apartment was clean and well presented. I was there for 9 nights, so 1 small bar of soap, 1 small bottle of shampoo and 1 tablet for the dishwasher were not enough. My biggest complaint was the noise. The apartment was at the front of the complex adjacent to Haven Avenue with the 101 freeway beyond and the traffic noise kept...

"No hot water in the morning, water pressure was very poor. Room smelled of chemicals / cleaning solution to the point of being over powering. Half the treadmills in the gym were broken."

"I booked Luxury Condos Menlo Park through Hotels.com expecting a clean, comfortable, and professionally managed stay. What I actually experienced was incredibly disappointing and far from the quality described in the listing. Right from day one, there were serious issues. Most notably, there was no running water when I arrived. I had to reach out to management just to understand what was going on, and there was no proactive communication about such a major problem. It took nearly an entire day...

"Worst travel experience of the last 5 years for me. I will never stay here again. They double booked my the unit I had been assigned and by the time I had arrived, it was the late evening and I had to spend over 4 hours on the phone with two companies’ resepctive support lines, a total of some 7 support agents, after numerous escalations and the same circular conversation that did not resolve anything. Worst decision I made this trip. I will not make that decision ever again and will avoid at...