イスパニオラ島の四つ星ホテル

「Very nice and clean ! 」

「Todo estuvo muy bien, el único inconveniente es lo caluroso de el lobby y las moscas en las áreas de comida.」

「The pool and beach are nice. However, the hospitality and other items (see below) were very poor and made me feel very uncomfortable throughout my stay. We had to wait more than 2 hours for check-in. The room was double-booked and there was a different family staying in the room. There was no apology for this, and it took another hour for the room to be offered again. There was no cooperation between the front desk and guest services, and everything took a long time to be done. I saw a guest...

「Did not receive upgrade, my fault. I did not mention my Expedia status. I was later offered an upgrade. I was very happy with our room and declined upgrade. The staff was very help full and good natured, shout out to Benjamin. We love that you can stay out of the sun or rain most of the time due to the layout. The grounds are beautiful and lush. The pool needs work due to tiles in pool coming off. There was never a problem finding seats. They offer a wide assortment of foods for every want. Will...

「Très bien」

「.」

「My family and I really enjoyed our vacation at this resort. It is our favorite one that we have been to in Punta Cana. Everyone was very friendly. The rooms were clean. It was a wonderful vacation. Also, I would really like to mention that Joel at La Isabela buffet really went out of his way every time during breakfast and dinner for us. He was so welcoming and always kept us smiling. Such a great vacation :)」

「Clean, great dining options. Drinks were good you just have to know what to order (have options ready) they make it all! Had a storage pool for kids which was great as well, nice night life on the resort for adults who want to hang out. Pool closes at 7pm Sun goes down around 6:30 so wasn’t inconvenient at all! I’ll sure visit again maybe even take my kids next time! 」

「Staff very helpful and patient and welcoming 」

「The property was nice. The staff were very friendly. The only downs were that we did not get a chance to dine in any of their restaurants because everything was booked in advanced from the other customers there. We ended up having to eat at the buffet every night. 」

「Good fresh food. Friendly, helpful, polite staff. Clean facilities. Well maintained property. 」

「Everything was great beautiful resort . Except the flies. And I address it with the director of operations. Human can get sick . I saw with my eyes flies on food in the buffet. But not in the specialty restaurants. Surrounded areas need spraying with insecticide,」

「Just back from Ocean Blue and Sand resort. Overall it was a great place, food was outstanding and the staff all very friendly no matter where you went. Stay away from the casino, its a scam to get you in. Only downside, is they only had Presidente beer on site, you could buy bottle beer as in budweiser but when my husband bought a bucket(6 beers) they had only 3 budweiser and 3 corona. Just a suggestion, it would be a good idea to have some ceiling fans in lobby and showtime area as it can get...

「It was a great choice for a family」

「Everything is above normal especially breakfast services.」

「Primera vez en este hotel junto a mi familia y fue algo grandioso y cuenta con un gran personal de trabajo. Maikel,José, Leonardo y freyli estas personas son los responsable de que mi estadía junto a mi familia fuera grandiosa. Buena atenciones, comida y bebida. Lo recomiendo 」

「Muy agradable y su personal muy amable y sevicial」

「Excelente 」

「This hotel has great staff and service. The food is not the best, and the pool could be in better conditions. Overall it was a good experience, better food would’ve made it a 5 star. 」

「Excelente. El único detalle a mejorar sería tener como opción el agua embotellada tanto en barras como en restaurantes. El resto está perfecto. 」