クレイ クロスの三つ星ホテル

「The room was a bit dated but very clean. Bed very comfortable! The only thing that let it down for us was that the bar was closed (closed Mon-Thurs) which would have been nice to know at the point of booking.」

「Yes it was terrible. On arrival, they changed our room several times. There was no heating and no warm water. we complained to the management and was told we would get a refund but nothing was done. We didn't go the 2nd night and we still didn't get anything. Reported to expedia, was told they would look into it but it's been weeks now and no feedback. It's so sad because I have had multiple unpleasant experience with expedia and only just returned. But I guess they've not changed neither have...

「It was a much better experience compared to the other hotel. Everything seem to be working. Lovely environment. Staff was polite and professional.」

「Nice clean spacious room. Very nice stay.」

「19世紀の事業家の邸宅。夕食ははやめの予約が必要。ダイニングの部屋の景色が素晴らしい。 客室は広い。」

「Check-in - painfully Slow... Insisted on charging a £50 "deposit" at check-in that wasn't mentioned at the time of booking, then after reluctantly paying by card and SEEING THE GREEN TICK AND APPROVAL CONFIRMATION on the terminal screen, the receptionist claimed it hadn't been successful, and I'd need to pay it again (which I refused to do). In the one small lift, the button for the Ground Floor was taped over with the message "Not Workig" (sic) meaning the only way to get back to the ground...