「Desde antes de llegar, maravillosa la atención del personal vía teléfono, al llegar explicación clara y rápida, restaurante muy bueno la carne espectacular, los cuartos maravillosos, las vistas y estar en l naturaleza una experiencia 360 grados
Solo el guía de la regadera no está tan caliente 😔」
「The property is so beautiful, it is a destination unto itself with several museums, ruins, a crypt and antiquities everywhere.
The room was immaculately clean and I splurged, so I had a dining room, living room and jacuzzi, along with a double rain shower stall which was amazing. The bed was really comfortable and I got a very good night's sleep.
I ate at the Refectario, and the food was delicious and the service impeccable. The staff wants to please the guests, and that is very...
「Disappointed in the response from an issue in our room. At 10 pm water started leaking from upstairs above our toilet, only solution was to move is to a next room for sleeping, had to wake up our friend who was already sound asleep. Next morning still had the leak and a large puddle of water. Didn’t even offer a coffee for our inconvenience 」
「After an almost 24hr journey (door-to-door), this hotel was such a soothing, serene and beautiful place to start out Guatemala trip. Both Nerys and Clare were friendly, helpful and informative about various activities, places to eat, etc. The breakfast was prepared fresh on site by lovely and generous staff - a little too large for us but very tasty. All-in-all, highly recommended! 」
「We stayed at Porta hotel for 2 nights and 3 days. Always when we stay there, we are very impressed because of the excellent and professional service. For example, a waitress told me my reservation included breakfast just for 2 adults when we went to the restaurant to have breakfast, but it was wrong because i had booked it with 3 breakfast so I told her about it and they didn't charge any extra. It is completely normal except this country, Guatemala. I always have the same problems with the...
「Great place to stay in Antigua! The staff were great and very knowledgeable. They helped us with our luggage and the logistics of our room. It’s a beautiful area to relax and their rooftop lounge area made the stay even more worthwhile. Highly recommend!!」
「
La Capitanía de San Pedro was absolutely beautiful! The views, atmosphere, and hospitality made it unforgettable. I’d recommend it to anyone visiting Antigua Guatemala truly a perfect 10/10 experience!」
