Book a Shutoken Resort

"We arrived to Hyatt regency hakone and were immediately escorted in and were told they were waiting for us. From that moment on, it was nothing but first class treatment from the entire staff. It was an incredible experience and the staff experience alone should make people run here in droves!! It sadly rained (4.5 inches in one day alone) while we were there but the staff was always helpful with information, alternative advice, and wonderful smiles. Would definitely recommend as they went above...

"This was our second year staying at this hotel. The location is excellent, and the combination of sea and forest is really lovely. Last year it was excellent in every respect. This year, however, it was so crowded with families and young children that navigating the breakfast area was really a challenge. The hotel uses only the finest ingredients, and the service is very fine, but so many young children not under parental control spoils the atmosphere. If a separate area for families with young...

"local excellent. staff highly professional. if staff are trained to improve better english, will add extra marks though japan is not an english speaking city. "

"Our family of 4 stayed here for 3 nights. Great location, quiet, and clean. Subway was less than 5 min walk away which made it easy to get around the city. Convenience stores close by. We found the front desk staff to be very friendly and helpful whenever we had questions or needed assistance. The room we stayed in was small but had everything we needed (kitchenette, laundry, etc). There were strict instructions to sort garbage which we found a bit confusing; this was not an expectation at...

"Room was comfortable, but had no view looking out to building. Also, room had very good storage space for clothing. Good shower facility. Walkable to China town. "

"Nearby stations and marketd"