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"We stayed 2 nights in Tatami room with our baby. The room was spacious compared to other hotels in hakone, and very unique with collaboration of Western style and Japanese tradition, so easy to stay but enjoyable Japanese resort. We ordered " room dining" for two nights, and both are good quality ..."…""We stayed 2 nights in Tatami room with our baby. The room was spacious compared to other hotels in hakone, and very unique with collaboration of Western style and Japanese tradition, so easy to stay but enjoyable Japanese resort. We ordered " room dining" for two nights, and both are good quality ..."WWW…"

Reviewed on Jan 31, 2021

"Hotel was near train station with bus service provided. The cottage we stayed is very near the ski slope and karuizawa shopping outlet with tons of shops. Karuizawa old Ginza street is just further away. The cottage was clean, spacious and amenities all provided. As we were only staying 2 nights, ..."…""Hotel was near train station with bus service provided. The cottage we stayed is very near the ski slope and karuizawa shopping outlet with tons of shops. Karuizawa old Ginza street is just further away. The cottage was clean, spacious and amenities all provided. As we were only staying 2 nights, ..."WWW…"

Reviewed on Dec 9, 2019

"Just perfect ! Good place for families too! I will go back again someday for sure !"…""Just perfect ! Good place for families too! I will go back again someday for sure !"WWW…"

Reviewed on Oct 28, 2020

"We stayed here as a family and absolutely loved our experience. The food, hotel employees, outside garden and room were all great. We would definitely stay here again."…""We stayed here as a family and absolutely loved our experience. The food, hotel employees, outside garden and room were all great. We would definitely stay here again."WWW…"

Reviewed on Mar 18, 2020

"周りの環境もスタッフもいい感じでした。"…""周りの環境もスタッフもいい感じでした。"WWW…"

Reviewed on May 8, 2019

"The hotel is conveniently located in front of the ski facility, so great access."…""The hotel is conveniently located in front of the ski facility, so great access."WWW…"

Reviewed on Dec 15, 2018

"男性大浴場だが、夜に利用した際、バスマットがびしょ濡れだった。利用者のマナーも悪いと思うが、あまり気持ちいいものではなかった。翌朝も利用したが、同じ状態であり匂いもした。猛暑だったので管理も大変かと思いますが、今後の参考にされてください。それ以外は子供たちも大変喜んでおり、いい旅行になりました。ありがとうございました。"…""男性大浴場だが、夜に利用した際、バスマットがびしょ濡れだった。利用者のマナーも悪いと思うが、あまり気持ちいいものではなかった。翌朝も利用したが、同じ状態であり匂いもした。猛暑だったので管理も大変かと思いますが、今後の参考にされてください。それ以外は子供たちも大変喜んでおり、いい旅行になりました。ありがとうございました。"WWW…"

Reviewed on Aug 19, 2019

"The resort is tired and in need of some TLC. There is no need for such a nice place not to have showerlets instead of the old-fashioned toilets they have now. The staff were friendly and efficient. The public bath was good, but very far away from the swimming pool, so impossible to use both without ..."…""The resort is tired and in need of some TLC. There is no need for such a nice place not to have showerlets instead of the old-fashioned toilets they have now. The staff were friendly and efficient. The public bath was good, but very far away from the swimming pool, so impossible to use both without ..."WWW…"

Reviewed on Jan 6, 2019

"Rooms were big enough. Nice location and Onsen was beautiful to Enjoy the winter"…""Rooms were big enough. Nice location and Onsen was beautiful to Enjoy the winter"WWW…"

Reviewed on Dec 25, 2020

"The appearance of the room needs to be updated, such as beds and walls"…""The appearance of the room needs to be updated, such as beds and walls"WWW…"

Reviewed on Jan 15, 2021

"Excellent location, very clean, comfortable hotel."…""Excellent location, very clean, comfortable hotel."WWW…"

Reviewed on Nov 19, 2020

"There are large TV and Bed. The room was a new one. Breakfast was so delicious."…""There are large TV and Bed. The room was a new one. Breakfast was so delicious."WWW…"

Reviewed on Dec 28, 2020