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Palcall Tsumagoi Resort

Photo gallery for Palcall Tsumagoi Resort

Primary image
Terrace/patio
In-room safe, soundproofing, bed sheets
In-room safe, soundproofing, bed sheets
In-room safe, soundproofing, bed sheets

Overview of Palcall Tsumagoi Resort

Palcall Tsumagoi Resort

3.0 star property

3.8/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
377-1611, Gunma-ken, Tsumagoi, Baragi-Kougen Hoshimata, Agatsuma-gun

Explore the area

  • Popular LocationKazawa Snow Area19 min drive
  • Popular LocationMount Kusatsu-Shirane43 min drive
  • Popular LocationYonako Great Falls65 min drive

Choose dates to view prices

About this area

Tsumagoi

Palcall Tsumagoi Resort is located in Tsumagoi. Yubatake and Joshin'etsu-kogen National Park reflect the area's natural beauty and area attractions include Karuizawa Toy Kingdom and Asama Volcano Museum. Explore all the area has to offer with mountain climbing and hiking/biking trails.

What's nearby

  • Kazawa Snow Area - 19 min drive
  • Minenoharakogen Ski Area - 38 min drive
  • Sugadaira Ski Resort - 41 min drive
  • Mount Kusatsu-Shirane - 43 min drive
  • Yonako Great Falls - 65 min drive

Getting around

  • Karuizawa Station - 38 min drive

About this property

Palcall Tsumagoi Resort

Ski-in/ski-out resort with a restaurant
Ski into Palcall Tsumagoi Resort, where you can relax in a sauna, enjoy a drink at the bar/lounge, or have a meal at the restaurant. Housekeeping is available once per stay.
Palcall Tsumagoi Resort offers 135 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with hydromassage showerheads, toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste. Housekeeping is provided daily.
Recreational amenities at the resort include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: JPY 1700 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)
  • Hosted evening meal available daily for a fee of JPY 5000

Restaurants on site

  • Tsumagoi Dining
  • Magic cafe
  • Recca

Things to do

  • Downhill skiing
  • Hot springs
  • Mountain biking
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling

Family friendly

  • Children's games
  • Children's toys
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment rentals
  • Ski lift privileges
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Spa

  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature (Fahrenheit) - 104
  • Indoor hot springs
  • Indoor/outdoor hot springs

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Electronic bidet
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Mini-fridge

More

  • Electrical adapters/chargers
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

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Policies

Check-in

Check-in from 3 PM - 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between November 1 and November 30.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1700 per person (approximately)
  • Hosted evening meal: JPY 5000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Hot springs access available from 6:00 AM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property

Property is also known as

Palcall Resort
Palcall Tsumagoi
Palcall
Palcall Tsumagoi Resort Hotel Japan/Tsumagoi-Mura Gunma
Palcall Tsumagoi Resort Hotel Japan/Tsumagoi-Mura
Palcall Tsumagoi Resort Resort
Palcall Tsumagoi Resort Tsumagoi
Palcall Tsumagoi Resort Resort Tsumagoi

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 2 out of 6 reviews
5 - Excellent 33%
Rating 4 - Good. 2 out of 6 reviews
4 - Good 33%
Rating 3 - Okay. 1 out of 6 reviews
3 - Okay 17%
Rating 2 - Poor. 1 out of 6 reviews
2 - Poor 17%
Rating 1 - Terrible. 0 out of 6 reviews
1 - Terrible 0%

3.5/5

Cleanliness

3.7/5

Staff & service

3.0/5

Amenities

3.7/5

Property conditions & facilities

3.3/5

Eco-friendliness

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

2/5 Poor

Traveled with partner
Disliked: Staff & service, amenities
アクセスはあまり良くありません。また、ホテル自体の構造が使いにくく移動が色々と不便でした。
Stayed 2 nights in Dec 2021

4/5 Good

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
ホテルは大きくてビリヤード、スカッシュ、他 色んな設備があります。 コロナで利用出来ませんでしたが、コロナが収まったらまた利用したいです。
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2021