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Palcall Tsumagoi Resort

3.0 star property
Travelers enjoy mountain biking in summer and downhill skiing in winter at this resort, where they can also unwind with a game of racquetball or squash

Choose dates to view prices

Palcall Tsumagoi Resort offers year-round outdoor activities like mountain biking and sledding. Guests enjoy ski-in/ski-out access, a sauna, and an on-site restaurant serving breakfast and dinner. The property includes shopping, laundry, a playground, and free WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry
The current price is ￥25,289
￥30,600 total
Mar 15 - Mar 16

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Sunrise View Twin Room

Premium bedding, in-room safe, bed sheets

Standard Sunrise View Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, in-room safe, bed sheets

Standard Twin Room

Highlights

Heating
Mini-fridge
Flat-screen TV
Premium bedding
Toilet with electronic bidet
Hydromassage showerhead
Private bathroom
Hair dryer
  • Mountain view
  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Maisonette

Premium bedding, in-room safe, bed sheets

Maisonette

Highlights

Heating
Mini-fridge
Flat-screen TV
Premium bedding
2 bedrooms
Toilet with electronic bidet
Hydromassage showerhead
Private bathroom
  • Mountain view
  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Maisonette Room

Premium bedding, in-room safe, bed sheets

Maisonette Room

  • Sleeps 5

View all photos for Standard Twin Room

Premium bedding, in-room safe, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, bed sheets

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Mini-fridge
Flat-screen TV
Premium bedding
Separate bedroom
Toilet with electronic bidet
Hydromassage showerhead
Private bathroom
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room

Double Room | Premium bedding, in-room safe, bed sheets

Double Room

Highlights

Heating
Mini-fridge
Flat-screen TV
Premium bedding
Toilet with electronic bidet
Hydromassage showerhead
Private bathroom
Hair dryer
  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Japanese Room

Japanese Room | Premium bedding, in-room safe, bed sheets

Japanese Room

Highlights

Heating
Mini-fridge
Flat-screen TV
Premium bedding
2 bedrooms
Toilet with electronic bidet
Hydromassage showerhead
Private bathroom
  • Mountain view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 6
  • 9 Twin Futons

View all photos for Standard Twin Sunrise View

Premium bedding, in-room safe, bed sheets

Standard Twin Sunrise View

Highlights

Heating
Mini-fridge
Flat-screen TV
Premium bedding
Toilet with electronic bidet
Hydromassage showerhead
Private bathroom
Hair dryer
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Sunrise View

Premium bedding, in-room safe, bed sheets

Deluxe Twin Sunrise View

Highlights

Heating
Mini-fridge
Flat-screen TV
Premium bedding
Toilet with electronic bidet
Hydromassage showerhead
Private bathroom
Hair dryer
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Maisonette Sunrise View

Premium bedding, in-room safe, bed sheets

Maisonette Sunrise View

Highlights

Heating
Mini-fridge
Flat-screen TV
Premium bedding
2 bedrooms
Toilet with electronic bidet
Hydromassage showerhead
Private bathroom
  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Premium Deluxe Twin

Premium Deluxe Twin | Premium bedding, in-room safe, bed sheets

Premium Deluxe Twin

Highlights

Heating
Mini-fridge
Flat-screen TV
Premium bedding
Toilet with electronic bidet
Hydromassage showerhead
Private bathroom
Hair dryer
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room

Premium bedding, in-room safe, bed sheets

Double Room

  • Sleeps 2

View all photos for Deluxe Sunrise View Twin Room

Premium bedding, in-room safe, bed sheets

Deluxe Sunrise View Twin Room

  • Sleeps 3

View all photos for Maisonette Sunrise View Room

Premium bedding, in-room safe, bed sheets

Maisonette Sunrise View Room

  • Sleeps 5

View all photos for Japanese-Style Room

Living area | Flat-screen TV, toys

Japanese-Style Room

  • Sleeps 6

View all photos for Premium Deluxe Twin

Premium bedding, in-room safe, bed sheets

Premium Deluxe Twin

  • Sleeps 3

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, bed sheets

Deluxe Twin Room

  • Sleeps 3
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About the neighborhood

Tsumagoi is home to Palcall Tsumagoi Resort. Sanadashi Honjo Ruins and Akaiwa Community Center are local landmarks, and the area's natural beauty can be seen at Joshin'etsu-kogen National Park and Asama Great Falls. Tsutsujinoyu and Karuizawa Toy Kingdom are also worth visiting. Explore all the area has to offer with mountain climbing and hiking/biking trails. Visit our Tsumagoi travel guide
View more Resorts in Tsumagoi
Map
377-1611, Gunma-ken, Tsumagoi, Baragi-Kougen Hoshimata, Agatsuma-gun

What's nearby

  • Mount Asama crater.
    Joshin'etsu-kogen National Park
    1 min walk - 0.0 km
  • Hoshino Onsen Hot Spring showing a hot spring and a pool
    Hoshino Onsen Hot Spring
    45 min drive - 33.1 km
  • Karuizawa Prince Hotel Ski Resort showing snow, mountains and landscape views
    Karuizawa Prince Hotel Ski Resort
    54 min drive - 40.3 km
  • Pallcall Tsumagoi Ski Resort
    1 min walk - 0.0 km
  • Karuizawa Toy Kingdom
    22 min drive - 17.2 km

Getting around

  • Ueda Station
    44 min drive

Restaurants

  • レストラン しゃくなげ
    41 min drive
  • レストラン白根
    41 min drive
  • Rider's Cafe グランプリ
    18 min drive
  • 浅間高原麦酒 嬬恋高原ブルワリー
    18 min drive
  • 手打そば うどん あさぎり
    16 min drive

About this property

Palcall Tsumagoi Resort

Property highlights
You can look forward to shopping on site, a playground, and laundry facilities at Palcall Tsumagoi Resort. Skiers and snowboarders can spend time on the slopes at this resort offering ski-in/ski-out access, downhill skiing, and ski lift privileges. For some rest and relaxation, visit the 2 hot springs or the sauna. The on-site restaurant, Tsumagoi Dining, offers breakfast and dinner. Enjoy onsite activities like racquetball/squash, snowboarding, and snow tubing. Free WiFi in public areas and a bar are available to all guests.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and smoke-free premises
  • Concierge services, luggage storage, and multilingual staff
Room features
All 135 rooms boast comforts such as premium bedding, in addition to amenities like safes.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hydromassage showers and toilets with electronic bidets
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, mini fridges, and heating

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,700 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 5,000; reservation required

Restaurants on site

  • Magic cafe
  • Recca
  • Tsumagoi Dining

Things to do

  • 2 hot springs
  • Billiards/pool table
  • Downhill skiing
  • Mountain biking
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • 2 hot springs
  • Hot springs open from noon - 11:00 PM
  • Hot springs water temperature - 106 ºF

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Electrical adapters
  • Heating
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 PM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 1 and November 30.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1700 per person
  • Housekeeping is available for an additional fee
  • Hosted evening meal: JPY 5000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Hot springs access available from noon to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Palcall Resort
Palcall Tsumagoi
Palcall
Palcall Tsumagoi Resort Hotel Japan/Tsumagoi-Mura Gunma
Palcall Tsumagoi Resort Hotel Japan/Tsumagoi-Mura
Palcall Tsumagoi Resort Resort
Palcall Tsumagoi Resort Tsumagoi
Palcall Tsumagoi Resort Resort Tsumagoi

Frequently asked questions

Is Palcall Tsumagoi Resort pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palcall Tsumagoi Resort?

As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at Palcall Tsumagoi Resort on Mar 15, 2026 start from ￥25,289, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Palcall Tsumagoi Resort?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Palcall Tsumagoi Resort?

Check-out is at 10 AM.

Where is Palcall Tsumagoi Resort located?

Set amidst the mountains, this ski-in/ski-out resort in Tsumagoi is 0.2 mi (0.3 km) from Pallcall Tsumagoi Ski Resort and within 9 mi (15 km) of Kazawa Snow Area and Tsutsujinoyu. Aisai no Oka Viewpoint and Joshin'etsu-kogen National Park are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palcall Tsumagoi Resort Reviews

7.2

Good

7.2

Cleanliness

6.0

Amenities

7.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 16 reviews
Rating 8 - Good. 6 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and i thoroughly enjoyed our time spent at this resort, the staff were excellent the food was great and of course the skiing was awesome.
Stayed 4 nights in Feb 2025

10/10 Excellent

Siu Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice dinner and breakfast, just a few minutes from your room to the ski slopes—so convenient!
Stayed 1 night in Jan 2025

2/10 Terrible

MAKOTO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

インフラ不足

特にwifiが繋がらず、待ち合わせに苦労しました。。ランチの席が取れない、待ち時間が長い、皆難民になっていました。
Stayed 1 night in Feb 2025

6/10 Okay

CHI YIN DOMINIC

Liked: Staff & service
如果鍾意滑雪嘅朋友，來這個滑雪度假村體驗一下，雖然滑雪道比較少，我是在三月來的，相對滑雪的人都比較少，有可能你擁有自己的滑雪道。風景也很美麗，看到淺間火山還在噴煙，最後離開可在輕井澤逗留幾天shopping和觀光。
Stayed 4 nights in Mar 2024

6/10 Okay

勝利

Liked: Cleanliness
コロナ禍のせいか、スタッフが人手不足のようです。
Stayed 1 night in May 2023

4/10 Poor

ナオコ

Disliked: Staff & service, amenities
アクセスはあまり良くありません。また、ホテル自体の構造が使いにくく移動が色々と不便でした。
Stayed 2 nights in Dec 2021

8/10 Good

toshitake

Liked: Cleanliness, amenities, property conditions & facilities
ホテルは大きくてビリヤード、スカッシュ、他　色んな設備があります。 コロナで利用出来ませんでしたが、コロナが収まったらまた利用したいです。
Stayed 1 night in Sep 2021

8/10 Good

キミエ

Stayed 1 night in Jul 2023

2/10 Terrible

MITSUAKI

Stayed 1 night in May 2023

8/10 Good

HIROSHI

Stayed 1 night in May 2023

8/10 Good

YUKINO

Stayed 1 night in Mar 2023

8/10 Good

Gosuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

yudai

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

MASAHIKO

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021