Middle Bass Island Romantic Vacations

We enjoyed our time at Fidelity Hotel. It was relaxing and thoughtfully designed and decorated without being fussy. It felt lux but comfortable. The location was perfect for walking to dinner at a variety of great spots. We selected Cordelia and it was delightful. We also enjoyed brunch at the in-house restuarant. My profession makes me very detail-oriented about hotels, service, design, and hosting. My travel partner said this was the only time I have not had a critique or suggestion for improvement.

Great bar and restaurant. Super convenient to CC

Robert at the front desk was very helpful, knowledgeable and recommended many things to do during our stay. He was very helpful, pleasant and resourceful. He is clearly an asset to your Hotel and company. Room was very clean, but missing towels, toilet paper and coffee cups. This was taken care of relatively quickly by staff after informing them of the issues. Overall very nice stay and could return.

Staff is extremely helpful and friendly. Room was good, very comfortable bed, nice city view. Would possibly consider staying here again. Would be even better if there was a microwave in the room as an amenity. Four stars given because the TV service provided is out of date, it's directv cable, local channels only, with no access to allow guests to connect to streaming services such as Netflix even using their phone and private subscriptions. I have stayed at other major hotels, and this is a standard normal feature. For the price of the rooms, this should be a standard feature at a Hyatt hotel, hence the four stars. If this service were available, it would have been a five star rating.

Dog hair was all over the room. The folks on staff promised us a phone call from a manager, which has never occurred. This hotel has not taken this issue seriously and I’d think twice about this place if cleanliness is important to you.

We enjoyed our time at Fidelity Hotel. It was relaxing and thoughtfully designed and decorated without being fussy. It felt lux but comfortable. The location was perfect for walking to dinner at a variety of great spots. We selected Cordelia and it was delightful. We also enjoyed brunch at the in-house restuarant. My profession makes me very detail-oriented about hotels, service, design, and hosting. My travel partner said this was the only time I have not had a critique or suggestion for improvement.

Great bar and restaurant. Super convenient to CC

Robert at the front desk was very helpful, knowledgeable and recommended many things to do during our stay. He was very helpful, pleasant and resourceful. He is clearly an asset to your Hotel and company. Room was very clean, but missing towels, toilet paper and coffee cups. This was taken care of relatively quickly by staff after informing them of the issues. Overall very nice stay and could return.