Cotswolds Golf Vacations

Lovely stay in Brooks Guesthouse. Our room was beautifully decorated and had everything we needed. Staff were very friendly and most accommodating. Brooks Guesthouse is a short walk from Bath City so the location was perfect.

First time staying at this hotel after 10years and it’s a huge decline from back then. No longer a 5star hotel more a 3.5/4star. The front desk staff (Rory L’estrange) was terrible - lacking any customer service skills or warmth. Breakfast was slow and limited options, quality again a huge decline.

Amazing experience from start to finish wonderful staff xx

This was our second stay at Bailbrook; It’s a great location if you require parking and only a short taxi ride into the city. Our room wasn’t ready for the 3pm check-in time however we were sufficiently compensated with free drinks. The staff were generally pleasant but Daniel was an absolute credit to this hotel, he provided us with exemplary customer service to make sure our stay was enjoyable. Following this, I’m sure we will be returning.

Easy to find and lovely staff.

It could definitely do with an upgrade. It is understandable that it would be listed but it definitely could do with decorating. Staff was pleasant and helpful

First time staying at this hotel after 10years and it’s a huge decline from back then. No longer a 5star hotel more a 3.5/4star. The front desk staff (Rory L’estrange) was terrible - lacking any customer service skills or warmth. Breakfast was slow and limited options, quality again a huge decline.

We loved everything about the Gainsborough, the staff were very helpful, the Spa was brilliant, the room was clean and today, also the maid was very polite and helpful. We were also upgraded to the Gainsborough suite as we mentioned it was our 25th anniversary so this was a plenty surprise, the hotel went above and beyond as they laid on a complementary fridge of drinks, a bottle of wine and a big box of Bath cheeses. Truly wonderful stay - thank you we come again.