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Holiday Inn Express Cheltenham by IHG

3.0 star property
Cheltenham's garden retreat offers natural beauty and urban convenience, with local attractions and a welcoming coffee shop near this stylish town hotel.

Choose dates to view prices

Holiday Inn Express Cheltenham is centrally located with a peaceful garden and coffee shop. Guests enjoy breakfast at Great Room, relax on the terrace, or explore nearby Cheltenham Town Hall and General Hospital. Attentive staff offers dry cleaning and express check-out.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ￥13,558
￥16,270 total
includes taxes & fees
Jun 4 - Jun 5

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Free Hot Breakfast)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible (Free Hot Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Accessible (Free Hot Breakfast)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds, Accessible (Free Hot Breakfast)

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room (Free Hot Breakfast)

In-room safe, desk, blackout drapes, soundproofing

Standard Room (Free Hot Breakfast)

8.0 out of 10
Very good
(13 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed (Free Hot Breakfast)

Standard Room, 1 Double Bed (Free Hot Breakfast) | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed (Free Hot Breakfast)

7.8 out of 10
Good
(45 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds (Free Hot Breakfast)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds (Free Hot Breakfast)

8.0 out of 10
Very good
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi
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About the neighborhood

Located in Cheltenham, Holiday Inn Express Cheltenham by IHG is in the city center and near a train station. Cheltenham Town Hall and Tewkesbury Abbey are notable landmarks, and travelers looking to shop may want to visit Gloucester Docks and Gloucester Quays. Don't miss out on a visit to Cotswold Wildlife Park and Gardens. Visit our Cheltenham travel guide
Map
GL50 4AP, England, Cheltenham, Dunalley Street

What's nearby

  • Pittville Park
    Pittville Park
    4 min walk - 0.4 km
  • F04AR9 Cheltenham Town Hall, Cheltenham, Gloucestershire, England
    Cheltenham Town Hall
    12 min walk - 1.1 km
  • Cheltenham Racecourse from Cleeve Hill
    Cheltenham Racecourse
    5 min drive - 3.1 km
  • The Promenade
    7 min walk - 0.7 km
  • Everyman Theatre
    11 min walk - 0.9 km

Getting around

  • Cheltenham Spa Station
    10 min drive
  • Birmingham Airport (BHX)
    73 min drive

Restaurants

  • Cosy Club
    5 min walk
  • Greggs
    6 min walk
  • McDonald's
    5 min walk
  • Brewhouse & Kitchen
    3 min walk
  • 288 Bar & Wok
    4 min walk

About this property

Holiday Inn Express Cheltenham by IHG

Hotel near Cheltenham Town Hall
Located close to Cheltenham General Hospital and Cheltenham Racecourse, Holiday Inn Express Cheltenham by IHG provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, Great Room, offers breakfast and light fare. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby indoor pool
  • Express check-out, a vending machine, and a TV in the lobby
  • Free newspapers, a 24-hour front desk, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 138 rooms feature comforts such as pillow menus and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • 26-inch TVs with premium channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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8.4 out of 10, Very Good, 1,000 reviews
The price is ￥15,894
￥19,073 total
includes taxes & fees
Jun 5 - Jun 6
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12.95 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • Gym
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: GBP 90.00 (one-way)
  • Nearby parking fee: GBP 12.95 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express Cheltenham by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Holiday Inn Express Cheltenham by IHG?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Cheltenham by IHG on Jun 4, 2026 start from ￥13,558, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Holiday Inn Express Cheltenham by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express Cheltenham by IHG?

Check-out is at 11 AM.

Does Holiday Inn Express Cheltenham by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of GBP 90.00 one-way applies.

Where is Holiday Inn Express Cheltenham by IHG located?

Located in the heart of Cheltenham, this hotel is within 1 mi (2 km) of Cheltenham Town Hall, Cheltenham Racecourse, and Cheltenham General Hospital. University of Gloucestershire and Tewkesbury Abbey are also within 9 mi (15 km). Cheltenham Spa Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Cheltenham by IHG Reviews

8.4

Very Good

8.8

Cleanliness

8.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 441 out of 1001 reviews
Rating 8 - Good. 358 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

Reviews

Verified

10/10 Excellent

ALBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all areas the staff were super polite and helpful
Stayed 8 nights in May 2026
Verified

8/10 Good

Oriana

Liked: Cleanliness, staff & service, amenities
Staff was very accommodating and friendly. Breakfast was great.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Sallie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was lovely good variety of hot and cold food pastries , pancake machine. Room was nice clean, would stay again. Staff were brilliant.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities
Staff where really friendly and the hotel was spotlessly clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
This was a great value stay for our family, and central to everything. We enjoyed our time and the included breakfast was very good.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities
Room was very clean, faced onto internal courtyard so no traffic noise. Bed very comfortable. Staff were quite excellent and welcoming. Would definitely stay again
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kieron

Liked: Cleanliness, staff & service, amenities
Clean ,great location. attentive staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Staff were very friendly & accommodating. Comfortable room. Bar & snack food available Great breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on ! Great location, parking right next door and discounted for staying at HI Lady on reception was v good
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Melita

Liked: Cleanliness, property conditions & facilities
Good location and nice room and breakfast
Stayed 1 night in May 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager really helped accommodate my dietary requirements so I could eat at breakfast time
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the bars restaurants and high street
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Monina

The hotel is clean and staff is very accomodating
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service
Very friendly and helpful staff, hotel, room and breakfast were lovely. The only negative was the sofa bed was uncomfortable. Great location. Would recommend and visit again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stay

Decent place to stay, very good location
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for town centre, great breakfast included and very reasonable price
Stayed 1 night in May 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and polite staff. Clean room, reception area and a fantastic breakfast.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay staff excellent great service clean and excellent location
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shame about no parking! Lovely breakfast and very relaxed and clean hotel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

A brilliant stay, bery convenient for the local restaurants. Highly recommended.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice easy check in, helpful staff and a clean comfortable room
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Perfect location and clean hotel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking in was hassle free, didnt get name of lady on desk but she was so friendly /helpful. Only stayed 1 night, room clean, maybe bathroon door frame could do with some TLC. Parking was in NCP which was close to hotel. Only thing wasnt so good was Breakfast area far too small for size of hotel, it was fairly busy when we were there. No plates, ran out of a few different foods & didnt replenish these, even though 1 hr left of service.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Viv

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there for a couple of days and the stay was pleasant. Staff were very friendly and helpful.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, and staff were very polite. Loved the breakfast too.
Stayed 1 night in Oct 2023