Niagara Wine Region All inclusive Vacations

The place was clean and the staff was very helpful and friendly

Awesome breakfast. Gracious and kind staff. Lovely room. If and when I'm in Toronto again, we'd choose this hotel, for sure! Good fair price point.

I was concerned when I arrived because I was in the heart of downtown during the World Cup, and this clearly was a bustling location. The clientele all appeared well-heeled and ready for a good time. I personally prefer a low key quiet stay, and I expressed that desire to the staff. They reserved me a beautiful room on a higher floor. I told them that I am partial to quite few pillows and found a veritable pillow fort waiting for me! I had asked for a steamer to prepare a dress for an event I was attending and one was brought to me almost immediately. The staff were incredibly warm and welcoming. The hotel itself if beautiful. Truly the only constructive feedback I could give was that there was no jam with my croissant, and no English Breakfast tea in my room. Both entirely non-issues. I will absolutely be staying here again.

Great staff at front desk!

It was a lovely stay. The staff particularly were great.

Everything you would expect from a property of this type. Great location, beautiful room, gym and pool and impeccable service. A special place.

I was concerned when I arrived because I was in the heart of downtown during the World Cup, and this clearly was a bustling location. The clientele all appeared well-heeled and ready for a good time. I personally prefer a low key quiet stay, and I expressed that desire to the staff. They reserved me a beautiful room on a higher floor. I told them that I am partial to quite few pillows and found a veritable pillow fort waiting for me! I had asked for a steamer to prepare a dress for an event I was attending and one was brought to me almost immediately. The staff were incredibly warm and welcoming. The hotel itself if beautiful. Truly the only constructive feedback I could give was that there was no jam with my croissant, and no English Breakfast tea in my room. Both entirely non-issues. I will absolutely be staying here again.

Amazing service from the moment we parked. The Valet service was great and Norbert at the Desk provided exceptional service. We celebrated our anniversary and the staff made us feel special with some simple gestures (like a late checkout). This gave us the opportunity to experience an amazing brunch the next day at Kost - the rooftop restaurant. The only suggestion that I have is to plan your exit/entry from the hotel during non-busy times for the restaurants - the demand for the brunch was high and the line-ups for the elevators can get lengthy. I will definitely return.

Great location! Clean and well-managed.

Great place to stay. Check in seemed to take longer than I expected as I thought my Expedia membership would have all my details regarding credit card and photo ID etc. But I guess that there have to be anti fraud precautions.

Awesome breakfast. Gracious and kind staff. Lovely room. If and when I'm in Toronto again, we'd choose this hotel, for sure! Good fair price point.

Awesome breakfast. Gracious and kind staff. Lovely room. If and when I'm in Toronto again, we'd choose this hotel, for sure! Good fair price point.

Great place to stay. Check in seemed to take longer than I expected as I thought my Expedia membership would have all my details regarding credit card and photo ID etc. But I guess that there have to be anti fraud precautions.

Everything you would expect from a property of this type. Great location, beautiful room, gym and pool and impeccable service. A special place.