Spain Spa Vacations

Excellent location with a great staff.

The venue was ideal as it had a range of amenities. Plenty of choice with a range of eating areas, pools, dining, sitting areas. It catered for a whole range to suit everyone. We were very impressed with our whole trip. Definately will be re-visiting again. Thank you.

Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.

Hotel was beautiful. Excellent facilities and staff were great. Breakfast was superb, plenty of choice but we did have a disappointing [and expensive] meal in La Parilla restaurant. The quality was nowhere near that which would be expected of a 5 star hotel.

Beautiful hotel with very accommodating staff.

Beautiful hotel with very accommodating staff.

The venue was ideal as it had a range of amenities. Plenty of choice with a range of eating areas, pools, dining, sitting areas. It catered for a whole range to suit everyone. We were very impressed with our whole trip. Definately will be re-visiting again. Thank you.

Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.

Staff great; Sky Bar Fantastic; Breakfast Excellent; Gym and Spa Fantastic; Rooms and Hallways in need of renovation but holding up ok. If I had to pick next two renovation projects, get another elevator operational and replace hallway carpets. So much good here but hard to overlook guest areas not aging well.

We had high hopes for this hotel having heard from other people but overall found it a little disappointing. Initial impressions are really good - the lobby is bright and impressive, and the room looked good. But after a day or so the cracks started to appear. The hotel was obviously really plush when it opened but it seems that there are areas that haven’t been updated. Wallpaper in the rooms is peeling, the corridors are scuffed, one of the sinks in our room was cracked and the tap leaked, the shower door did not close properly and soaked the bathroom every time it was used (we were in 404). Toiletries are decent but no tissues in the bathroom. The WiFi is absolutely hopeless, it drops out every 30 seconds or so. The view from our window was also pretty grim - it looked like there may have been a planted area outside but now it’s just gravelly dirt. The rooftop pool is tiny and you can’t really sunbathe up there - it’s more for drinks and eating and is definitely good for that. We didn’t use the gym, spa or restaurant. Staff were friendly enough. Location though is great with easy walking to the beach, loads of bars and restaurants. I’m not sure we’d stay again - would need to know that some of the other rooms are a bit better appointed.

The hotel is very nice with excellent service. Unfortunately if you want to sleep this is not the place to stay. They play loud music across from the hotel in front of the Cathedral. It some nights went until midnight. You can hear it from the rooms. Only negative but it is a big one.

The hotel is very nice with excellent service. Unfortunately if you want to sleep this is not the place to stay. They play loud music across from the hotel in front of the Cathedral. It some nights went until midnight. You can hear it from the rooms. Only negative but it is a big one.

Beautiful hotel with very accommodating staff.

We had high hopes for this hotel having heard from other people but overall found it a little disappointing. Initial impressions are really good - the lobby is bright and impressive, and the room looked good. But after a day or so the cracks started to appear. The hotel was obviously really plush when it opened but it seems that there are areas that haven’t been updated. Wallpaper in the rooms is peeling, the corridors are scuffed, one of the sinks in our room was cracked and the tap leaked, the shower door did not close properly and soaked the bathroom every time it was used (we were in 404). Toiletries are decent but no tissues in the bathroom. The WiFi is absolutely hopeless, it drops out every 30 seconds or so. The view from our window was also pretty grim - it looked like there may have been a planted area outside but now it’s just gravelly dirt. The rooftop pool is tiny and you can’t really sunbathe up there - it’s more for drinks and eating and is definitely good for that. We didn’t use the gym, spa or restaurant. Staff were friendly enough. Location though is great with easy walking to the beach, loads of bars and restaurants. I’m not sure we’d stay again - would need to know that some of the other rooms are a bit better appointed.