North Shore Mountain Vacations

Very nice hotel. Clean, functional and a great place for a romantic trip. Would absolutely stay there again.

We were there for 5 days. It was impeccable. The location, service, ambiance everything was perfect! All small attentions that makes you feel comfortable. We took the water taxi from (and to) the airport directly to the hotel fastest way to get there. Easy to walk around and along the waterfront. Breakfast was excellent

This hotel was perfect. Upon arrival we were greeted by a very friendly staff, especially Arbon and Ardit. We arrived before normal check in but they found a room for all of us and we were settling in within minutes of our arrival. Every team member we met, were friendly and professional, including the cafe staff. Ardit seemed to be everywhere. He worked the front desk upon arrival and was a bartender at night. Arbon and Ardit were very quick to make restaurant reservations and all proved to be excellent. Upon departure, Arbon arranged for transportation for us to the airport. The rooms were immaculate and the location of the hotel was terrific. We would definitely stay here again.

New and well presented hotel in a great location to access Cambridge and Boston

Room was great, staff friendly and helpful, good location as well

Everything was great with the exception of the bed in my room…it was bad!

We were there for 5 days. It was impeccable. The location, service, ambiance everything was perfect! All small attentions that makes you feel comfortable. We took the water taxi from (and to) the airport directly to the hotel fastest way to get there. Easy to walk around and along the waterfront. Breakfast was excellent

This was an interesting hotel and if you have any experience of the raffles brand elsewhere then I would recommend be prepared. The venue is central but overlooking an 8storey multi story car park and rather cramp rooms was not really value add. The suite on the other hand in higher floors were. A butler system which I must say working off some mediocre phone prompts just doesn’t cut it . One looses the will to live when saying I need a shaving kit and al you get back is “is there something else I can help you would”- yes you can some recognition of using ChatGPT or Claude prompts would have been better! For the higher end of hotels in boston the food in the long room was also disappointing. If you are meet and meat you’re not able to be accommodated with much inspiration. Vegetables ala zucchini is about it and although the boston favourites of clam chowder and boston cream pie remain I am not sure how well thought out the menu has been, even the word tofu should appear in this day and age! The pool was good and very much accessible and they had a number of hoists next to the pool to allow people with access issues a dip. The jacuzzi was hotter than a flombe but good for your joints I am told as your joints may melt if you are there long enough. I think my main issue is the staff still need to have a bit more understanding and training on what the raffles hospitality and service constitutes. Great place for influencers but lacks the Mature understanding of what it is.

Very nice hotel. Clean, functional and a great place for a romantic trip. Would absolutely stay there again.

We were there for 5 days. It was impeccable. The location, service, ambiance everything was perfect! All small attentions that makes you feel comfortable. We took the water taxi from (and to) the airport directly to the hotel fastest way to get there. Easy to walk around and along the waterfront. Breakfast was excellent

This was a very clean and well-looked after property, and the staff went out of their way to check everything was in order.