Kent Island Cheap Vacations

Lovely place. Quiet, clean, classy. Rooms are appointed thoughtfully. Beautiful neighborhood. Should have separate recycling cans in rooms.

Fitness Center needs work

Boutique hotel in old bank building in Penn Station area. Friendly, well trained staff. Bellmen were especially helpful! Spacious King room with luxury and modern amenities. Elevated experience in bar and restaurant. We had a lovely Sunday brunch in the dining room. Great gym and cool speakeasy on the bottom floor. Our favorite DC hotel!

Only first day I noticed after showering that the water started leaking out of the shower causing a pool a of water. I notified the front desk immediately who then contacted maintenance to fix the shower leak. 24 hours later my shower was not fixed. I had to contact the front again to ask what is going on. They sent maintenance up to my room again to look at the leak. He came to look and didn’t return for an hour. I contacted the front again to ask what is going on which is when they offered to move me. I had to repack my things and move to another room which had a smell of mildew. I bought my own air freshener and left the patio door open because I was so tired of moving around. I was not compensated for the inconvenience at all. It was almost as if they just said ok well things happen which I totally understand but at the same time it’s about giving people outstanding customer service when running a business.

I would stay here again.

Only first day I noticed after showering that the water started leaking out of the shower causing a pool a of water. I notified the front desk immediately who then contacted maintenance to fix the shower leak. 24 hours later my shower was not fixed. I had to contact the front again to ask what is going on. They sent maintenance up to my room again to look at the leak. He came to look and didn’t return for an hour. I contacted the front again to ask what is going on which is when they offered to move me. I had to repack my things and move to another room which had a smell of mildew. I bought my own air freshener and left the patio door open because I was so tired of moving around. I was not compensated for the inconvenience at all. It was almost as if they just said ok well things happen which I totally understand but at the same time it’s about giving people outstanding customer service when running a business.

Fitness Center needs work

Boutique hotel in old bank building in Penn Station area. Friendly, well trained staff. Bellmen were especially helpful! Spacious King room with luxury and modern amenities. Elevated experience in bar and restaurant. We had a lovely Sunday brunch in the dining room. Great gym and cool speakeasy on the bottom floor. Our favorite DC hotel!

Nice hotel. Nice staff. Clean and very nice rooms.

Fitness Center needs work

Boutique hotel in old bank building in Penn Station area. Friendly, well trained staff. Bellmen were especially helpful! Spacious King room with luxury and modern amenities. Elevated experience in bar and restaurant. We had a lovely Sunday brunch in the dining room. Great gym and cool speakeasy on the bottom floor. Our favorite DC hotel!