「We were VERY impressed overall! Yes, the property can use some upgrading/maintenance with small things (ie. tiles in the pool), but overall it was great! The staff here is SO friendly -- probably the most friendly and helpful than any other all inclusive we have stayed at. The food was great, but make sure you upgrade to the Altitue Club. You'll have access to the best restaurant and roof top bar (which is a must for sunset and late night). I would highly recommend staying here and will stay...
「This is a beautiful small and quiet boutique hotel. The staff is wonderful and courteous. I highly recommend if your looking to get away from the bustle of the city. 」
「Gabriel made our stay wonderful! We ended up having to swap rooms the first day, and he helped us to our new room himself.
All the staff are kind and patient, and the beach has waves like we'd never seen before.
The swim up bar was definitely a highlight! 」
「Me gusto que las albercas estaban de buena temperatura, ( frescas acorde a la temperatura de afuera) muy buenas piscinas.
Además, la atención y todos los detalles del hotel estaban muy bien cuidados. En general buena atención excepto un trabajador que cerró el gimnasio el viernes 19 de septiembre y nos trató mal. 」
「We recently visited Playa Grande and had one of our best vacations ever. September turned out to be the perfect time to go — the resort wasn’t busy, so it almost felt like we had it to ourselves. The property is absolutely gorgeous, and the staff made the experience even more special.
Jair from the entertainment team kept us engaged with fun daily activities, which made the days fly by. The food was outstanding — each meal looked like a work of art and tasted just as amazing. Service by the...
「I stayed here when it was the original Tropicana. It was closed for 3 years and went through a complete renovation. The staff was kinder and more attentive than any five star hotel I have stayed at. 」
「Access to the hotel was complicated due to construction in the area, which made getting to the property difficult. In addition, there was construction noise between 3:00 and 6:00 a.m., which affected my rest.」
「Hotel was so nice as always but they're still under construction for repair and improvement from Harricane Oldie, September in 2014...
But, great location and service in this area.」
「Man oh man. This was one of the best resort stays I've ever had. The service was impeccable, the architecture was beyond unique, food was superb, so many different activities in and around the property. Very clean rooms. I would 100% come back. I love it!」
