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「The staff was lovely, the amenities were great, enjoyed the breakfast & the around the clock coffee & tea station. The rooms were clean and the room service was fantastic!」

「The hotel was very clean and my only complaint was how far away our room was from the front desk. We were given a handicap accessible room which wasn’t requested by us but it was on the extreme opposite from the front desk. Being in our 80’s, that was a bit of a hike! Breakfast was good and condition of the property was well maintained.」

「Property was old and needed repairs and updates. Very disappointed in restaurant meals. Checked out early due to several issues.」

「The property was very nice with clean rooms and a helpful staff. The rooms were especially clean. I was disappointed that it was advertised with a pool and spa when I booked, and they do not have one anymore. Otherwise I was extremely happy with my stay!」

「The staff was amazing and our room was very clean. They should upgrade to smart TVs besides that it was perfect」

「Everything about this hotel was excellent, with only one small issue. The staff seemed a bit disinterested in a middle aged couple on vacation with multiple weddings and other occasions in and around town for the weekend. We have not been to York very often and this was supposed to be a celebratory weekend, but it felt a little down when we were not told about amenities or hotel offerings upon check-in. The restaurant in the hotel lobby was terrific, as was the atmosphere, cleanliness, and...

「In a great area」