6/10 (普通)
Stephen、Burbank
家族旅行
2026 年 2 月 5 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
The staff was great from beginning to end. I rented a two bedroom suite for myself and my parents close to the hospital where my mom was having open heart surgery the next morning so she could be comfortable and not worry about an hour and a half commute from my parents home to the hospital in the morning. The room was clean but the amenities offered were lacking. The TV in the common area between the two bedrooms didn’t work, the refrigerator in the mini kitchen was making such a loud noise that maintenance decided to turn off the circuit breaker to shut it down which took out power at a number of outlets in the common area. Even the pool was closed due to maintenance. The breakfast in the morning was ok but the WiFi wasn’t the best and I was unable to work via laptop due to firewall security issues. So all in all, for what I paid, it wasn’t worth it. Amenities aren’t amenities if you can’t really use them. Staff was great though, very friendly and courteous.
Stephen
2026 年 2 月に 1 泊滞在