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"The staff was very friendly."

"Staff were courteous and helpful. Service was efficient and thoughtful. Efficient check out system was a good idea. Having the spa was a great experience. Easy access to the station made our trip enjoyable. "

"Spacious room, very accommodating and friendly staff. "

"This may be my all time favorite of all the hotels I’ve stayed at! It’s maybe not for everyone but it oozes history and it felt like stepping back in time. The staff is really wonderful and were amazing. The beds super comfortable and the room had an amazing view of the river and mountains. If you’re a nostalgist like me you won’t be disappointed. "

"The staff is amazing and the rooms are lovely. Only issue is the that it is a bit of a distance from town but if you are ok with that this is the perfect option. "

"Good breast fast "

"Room is nice and spacious, everywhere is clean, very comfortable Osen area is a bit small, peak hour maybe crowded. Buffet breakfast and dinner are delicious "

"Great amenities "

"Room was tatami, very traditional. My spouse loved sleeping on the tatami mats and she especially loved the yukkata and the onsen. The buffet dinner and breakfast were the best ever!"