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"I should have booked 2 nights to really enjoy! Everything was excellent. My 1st time in Japan and this was lovely. Staff checking me in spoke great English. I booked a huge tatami room and had a balcony overlooking the river. There is a turn-down service while you’re at dinner. Buffet was fantastic and the whiskey was not watered down at all! Definitely try the sesame ball things for desert. There are clear English instructions on how to use the onsens and an app that shows you how crowded they are in real time. Wonderfully comfortable sleeping here. I’d love to stay 2 nights in the future, maybe check out Edo Wonderland. The hotel gift shop is a good place to buy nicer, regional souvenirs. Excellent customer service: 100 out of 10. Just watch a couple videos on how the limited express trains work & the Kinugawa hotel busses & you’ll be fine. "

"Hotel staff was friendly and hospitable, hotel room was clean and tidy and really nice to sleep in. Only bad thing is the train station and bus stops are quite inaccessible by walking. "

"Historic hotel with amazing views and a great location. Would recommend to anyone staying in Nikko. Don’t miss the shrine that’s just 15 minutes away."

"The room was beautiful, the best hotel we stayed at in Japan. There was a private onsen in the suite. The massage chair seemed old and not in keeping with the high quality of everything else. Definitely would highly recommend"

"Great place to stay with helpful and smiling staff"

"excellent place"

"Ryokan was ok but no open restaurants nearby worth it. Place too far from Nikko main attractions."

"The view from our room was amazing and the surrounding area had a lot of amazing views. Will be staying here again on my next japan trip"

"Friendly staff, clean rooms and convenient for both Tobu and JR railways. Plenty of eating and shopping choices nearby. "