シュプ ハのスパのあるリゾート & ホテル

「The pool is wonderful!!! Clean rooms!!! Staff 👎 when you go to the buffet is a lot of “managers?? they don’t notice that you there no hello no eye contact lack or smile no interaction with guests. My husband ask for 3 strawberries and the guys denied because he needs the strawberries to make shakes. At the pool they offer drinks very rare if you are in the pool you need to go and get your own drink. The resort is great but the stuff needs a lot of customer service. 」

「Our second trip. Everyone and everything was great!」

「Fantastic stay. Amazing attention to detail. Food was fantastic. Staff genuinely cared. Loved it」

「Too crowded and noisy some days 」

「従業員は皆一生懸命働き、お願いしたこと全て笑顔でやってくれます。部屋も綺麗に掃除してくれます。しかし、一階だったこともあり、朝起きるとどこからともなく虫が入ってきて、シャワーやトイレ付近にいます。シャワー室の排水口から下水の臭いがするのでエアコンはつけておかなくてはなりません。シャワー室からトイレに水が漏れ、2回直してもらいましたが最後まで漏れていました。何度も言うのは申し訳なく、タオルを敷いてしのいでいました。一階は、ビーチへのアクセスが良いですが、虫や排水口が気になる人は二階より上をお勧めします。」

「The ocean was slightly visible from my room. The room and buildings were kept clean. All the staff were friendly and helpful. The pools were kept clean. There was always people working outside to keep the property maintained. The buffet food wasn’t the greatest but the à la cartes were very good.」

「Pool was awsome」

「Day beds and loungers by beach and pools were abundant and clean. Rooms were big and bright and clean. Room service was excellent. All staff from gardeners to concierge were friendly, polite and helpful. 5 stars」