「The hotel was pretty great, but not the best. The beds definitely need to be upgraded. Theyre very hard and a bit difficult to sleep on. The staff is beyond wonderful and professional which made it 10x better. 」
「There was no microwave in the room, and ALL of the ice machines were out of order; that alone was a huge disappointment. The room itself, though, was pretty nice.
Also, just as a matter of hospitality professionalism, the 3rd floor hallway carpet was absolutely FILTHY.」
「Everything was fine except Air Conditioner. It was too noisy, running like aeroplane acceleration before fly. Besides noise, when it starts cooling then room was too cool and when AC was sitting idle then sweating started.」
「The beds/rooms were really comfortable and quiet. Check in was easy online and the room was reasonably priced. I'd recommend it if you're tired of rooms with walls that echo.」
「Stayed for a weekend, the room was clean, beds were clean and comfortable. No issues other than the toilet being loose, reported to the staff and they advised they would have it fixed, other than hearing a couple dogs bark here and there it was quiet. All the staff were friendly, the a/c worked fantastic on a 90+ degree weekend, the fridge and freezer were both cold, we didnt use the stovetop, but noticed there are no pans for anyone planning to, the microwave worked fine, shower was hot, no...
「We had a great experience here. We were here for a couple of nights on the first leg of a longer trip that included upstate New York and Niagara falls. We would stay here again.」
「We were in Cleveland attending an event at Huntington Bank Field and chose this hotel because of how close it was to the event. We were not disappointed! It took us less than 10 minutes to drive down there. The area is beautiful, just across from the lake. We were able to walk to the beach and there were many shops nearby. Lakewood is absolutely beautiful. Our room was clean and comfortable and the staff were all so friendly. Parking was super easy and we had no issues at all. Good job...