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「The staff was kind.」

「浴室はシャワーのみでバスタブはない。清潔な客室でよかった。」

「Super clean hotel. Very friendly staff! The 24/7 cookies at the front desk were clutch late night! Great location as well 15 minutes or less from just about everywhere we wanted to go.」

「部屋が広く、清潔で、とても快適でした。 」

「Spent a night at the Homewood Suites after our flight out of Grand Rapids was cancelled. The staff was incredibly helpful and accommodating despite us arriving very late. The rooms and property itself were clean and in great shape. I would definitely stay again.」

「The lobby and the front desk staff were nice. The room was good except the carpet felt grimy. The parking was convenient.」

「Clean and convenient」

「The biggest disappointment was the breakfast. We have stayed in other Fairfield Inns, this was simply sub par. Room was excellent, clean and cool.」

「Good location」

「Great view for the fireworks and good location」

「Room was slightly dirty with a few stains on the box spring and in the bathroom tiling. Overall average hotel room experience. No late check out available.」

「Room was clean. Staff was friendly - not staff's fault as following policy, but wanting the customer to pay $50 to check in 15 minutes early is a little ridiculous. (I know they can't let everyone check in super early, but then waiting 25 minutes in line while 1 person tried to check in 10 people lined up to get their rooms is a little crazy). Breakfast was pretty much non existent. Juice machine broke, no milk, empty hot food containers, empty oatmeal pot, bread looked like it was sat on and...

「The hotel def could be cleaner. Pool was clean and good size for the hotel. Breakfast was the typical hotel breakfast, waffle machine, yogurt, juice cereal and eggs」

「The staff was very kind!」