Wellington Vacations from ￥100,789

First impressions were poor. Was told at checkin that there would be a 3% surcharge when paying for my room with the Credit Card I had just provided. I pointed out that the room was pre-paid. After much scrolling up and down it was agreed. Blamed on the new system. Then was told that breakfast was x amount. Again pointed out that it was included in the room rate. Again much scrolling and again agreed and blamed it on the new system. The desk co-worker seemed to find the situation amusing. I cannot say I felt the same. Breakfast very disappointing, Scambled eggs you could eat with a straw, poached eggs, continously poaching in a pan of water until hard and rubbery. All other hot food lukewarm warm at best. I pointed this out to the staff, with a “we will pass it on shrug type of response. Next morning I went down at 6.30 sharp thinking the food must be hot then it has only just been put out. Wrong. Luke warm at best. Had toast on day 3. Overall I sensed an overall lack of enthusiasm from the lobby staff during my stay. Other staff friendly and helpful. Positives. Hotel is a modern, multi-storey building, (great view from the 8th floor.) Rooms are clean and spacious. Location is excellent, easy walk from stations, and to Bontanical Gardens. Plus a large supermarket minutes away. I would stay there again but pass on the breakfast.

Room was quite average, bed was on the softer side not sure if it was old or... Usually prefer something a bit firmer. The rooms didn't have a desk to do any work on so had to go out to lobby

Great room. Only issue was the fact that although when booking it did not seem clear to me that the parking advertised as being available was in fact

This proved a good choice for easy parking and closeness to the centre of Wellington for exploring on foot.